About Company
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments, corporate and investment banking, and wealth management. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 85,000 people. We are committed to helping our customers, clients, and communities thrive by providing financial services that empower them to achieve their ambitions. Join a company that values innovation, integrity, and a commitment to protecting its customers.
Job Description
Join our dynamic team at Barclays as a Fraud Analyst in Kissimmee, Florida, where you will play a crucial role in safeguarding our customers and the bank from financial crime. This position offers a unique opportunity to contribute to a world-renowned financial institution committed to operational excellence and customer security. As a Fraud Analyst, you will be on the front lines, meticulously reviewing and analyzing financial transactions and account activities to identify, investigate, and prevent fraudulent behavior. Your sharp analytical skills and attention to detail will be paramount in detecting suspicious patterns, assessing risks, and collaborating with various departments to mitigate potential losses. We are looking for an individual who is proactive, detail-oriented, and possesses a strong sense of ethical responsibility. You will utilize advanced fraud detection systems and tools, engage with customers to verify legitimate transactions, and maintain accurate records of all investigations. This role requires a commitment to continuous learning in an ever-evolving fraud landscape and the ability to adapt to new threats and technologies. If you are passionate about fighting financial crime and eager to make a tangible impact, we encourage you to apply and become an integral part of our mission to protect and serve our global clientele.
Key Responsibilities
- Monitor and analyze a high volume of transactions and account activity for suspicious or fraudulent patterns.
- Conduct thorough investigations into potential fraud cases, gathering evidence and documenting findings accurately.
- Utilize various fraud detection tools, systems, and databases to identify and assess risks.
- Communicate effectively with customers to verify account activity and resolve fraud-related inquiries while maintaining excellent customer service standards.
- Collaborate with internal teams, including compliance, legal, and risk management, to ensure a coordinated approach to fraud prevention.
- Prepare comprehensive reports on fraud incidents and trends, contributing to ongoing process improvements.
- Stay informed about current fraud schemes, industry best practices, and regulatory requirements.
- Assist in the development and enhancement of fraud detection strategies and procedures.
- Maintain strict adherence to company policies, procedures, and data privacy regulations.
Required Skills
- 1-2 years of experience in fraud detection, risk management, or a related field, preferably within financial services.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Excellent written and verbal communication skills for clear and concise reporting and customer interaction.
- Proficiency in using analytical tools and data analysis software (e.g., Excel, internal systems).
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated ability to make sound decisions under pressure and handle sensitive information with discretion.
- High degree of integrity and ethical conduct.
- Basic understanding of financial products and services.
Preferred Qualifications
- Bachelor’s degree in Criminal Justice, Finance, Business Administration, or a related field.
- Experience with specific fraud detection platforms or case management systems.
- Familiarity with regulatory frameworks such as AML/KYC.
- Certifications in fraud examination (e.g., CFE) or risk management.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance plans.
- 401(k) retirement plan with company matching contributions.
- Generous paid time off (vacation, sick leave, and holidays).
- Opportunities for professional development and career advancement.
- Tuition reimbursement program for continued education.
- Employee assistance program and wellness initiatives.
- Life and disability insurance.
- Employee discounts on various products and services.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and qualifications for this role. We look forward to reviewing your application.