About Company
Caribbean Airlines is the premier regional airline, connecting the people and cultures of the Caribbean to the world. As the national airline of Trinidad and Tobago and Jamaica, we are proud to offer unparalleled service, safety, and convenience to millions of passengers annually. Our mission is to foster regional connectivity and promote the vibrant spirit of the Caribbean. We are committed to operational excellence, customer satisfaction, and creating a workplace where diversity is celebrated, and every team member contributes to our shared success. Join a dynamic team that’s passionate about flying and dedicated to delivering a truly authentic Caribbean travel experience, rooted in warmth and professionalism.
Job Description
Embark on an exciting and profoundly rewarding career as a Flight Attendant with Caribbean Airlines, where you will be the face of our commitment to excellence, safety, and warm Caribbean hospitality. This isn’t just a job; it’s an opportunity to become a vital part of our cabin crew, ensuring the comfort, safety, and well-being of our passengers on every flight. Based out of the vibrant Clarendon region, you will play a crucial role in creating memorable travel experiences, whether it’s for leisure travelers exploring our beautiful islands or business professionals connecting across the globe. Your day-to-day will involve far more than serving refreshments; you’ll be a safety expert, a first responder, a calming presence, and a cultural ambassador, all while working in a fast-paced and ever-changing environment. We are looking for individuals who are not only passionate about travel and service but also possess an unwavering dedication to safety protocols and emergency procedures. If you are resilient, adaptable, and thrive in a team-oriented setting, ready to represent the warmth and professionalism of Caribbean Airlines, we encourage you to apply. This role offers extensive training, opportunities for career progression, and the unique chance to explore diverse destinations while contributing to an airline that truly embodies the spirit of the Caribbean. Join us and help us continue to soar to new heights, delivering world-class service with a distinct Caribbean flair and upholding our promise of a safe and pleasant journey for all.
Key Responsibilities
- Ensure the safety and security of all passengers and crew members by strictly adhering to all aviation regulations and company procedures.
- Conduct thorough pre-flight checks of safety equipment and cabin cleanliness, reporting any discrepancies immediately.
- Deliver exceptional in-flight customer service, including serving meals, beverages, and attending to passenger requests with a friendly and professional demeanor.
- Provide clear and concise safety demonstrations and instructions to passengers before take-off, during the flight, and upon landing.
- Respond effectively and calmly to in-flight emergencies, administering first aid as required and assisting passengers in accordance with rigorous training.
- Manage passenger queries, concerns, and special requests, striving to resolve issues efficiently and maintain a positive, harmonious cabin environment.
- Collaborate seamlessly with pilots, ground crew, and other cabin crew members to ensure smooth, punctual, and safe flight operations.
- Uphold the highest standards of personal presentation, grooming, and uniform compliance at all times, reflecting the airline's brand image.
- Complete all necessary pre-flight, in-flight, and post-flight documentation accurately and promptly.
- Act as a welcoming brand ambassador for Caribbean Airlines, reflecting our values and commitment to service excellence.
Required Skills
- Minimum 1 year of proven customer service experience, preferably in a client-facing role.
- Excellent communication and interpersonal skills, with the ability to engage effectively and empathetically with diverse groups of people.
- Strong problem-solving abilities and a calm, composed demeanor under pressure.
- Exceptional teamwork skills and the ability to work collaboratively and efficiently in a confined space.
- Fluency in English (written and spoken) is essential for safety and service.
- Must be able to swim unassisted and meet all physical requirements.
- Ability to work irregular hours, including nights, weekends, and holidays, and be away from home for extended periods.
- Medically fit to meet the stringent requirements of a Flight Attendant and pass a comprehensive medical examination.
- A valid passport with unrestricted travel capabilities to all Caribbean Airlines destinations.
Preferred Qualifications
- Prior experience as a Flight Attendant or in the hospitality/tourism industry is highly valued.
- Proficiency in additional languages relevant to our network (e.g., Spanish, French, Patois).
- Certification in First Aid and CPR.
- A tertiary level education or equivalent professional qualifications in a related field.
Perks & Benefits
- Competitive salary and attractive allowances reflecting industry standards.
- Comprehensive health and life insurance benefits.
- Generous travel benefits for you and your eligible family members across our extensive network.
- Extensive paid training and continuous professional development opportunities to advance your career.
- Opportunities for career advancement within Caribbean Airlines and the wider aviation industry.
- A dynamic, diverse, and supportive work environment where teamwork is paramount.
- The unique chance to be part of a team that promotes Caribbean culture and connectivity.
How to Apply
Ready to take flight with Caribbean Airlines? We invite enthusiastic, safety-conscious, and dedicated individuals to apply by clicking the application link below. Please ensure your resume highlights your customer service experience, commitment to safety, and passion for travel. We look forward to reviewing your application and potentially welcoming you aboard!