About Company
easyJet is a leading European airline offering a unique and winning combination of the best value with friendly service. From our bases across Europe, including a significant operation at Bristol Airport, we fly millions of passengers to hundreds of destinations each year. We believe travel should be easy, accessible, and enjoyable for everyone. Our success is built on a foundation of safety, efficiency, and a passion for customer service. We foster an inclusive culture where every individual is valued, and opportunities for growth are abundant. Joining easyJet means becoming part of a diverse, dynamic team dedicated to delivering an exceptional experience every time a customer flies with us. We’re proud of our commitment to sustainability and constantly innovate to reduce our environmental impact, making flying more responsible for the future. We are seeking passionate individuals to join our Cabin Crew team, ensuring every flight is safe, comfortable, and an enjoyable journey for our passengers.
Job Description
As a Flight Attendant – Cabin Service & Safety with easyJet, you are the face of our airline and a vital part of our operational success and passenger experience. This dynamic role extends far beyond serving refreshments; you are primarily responsible for the safety and comfort of up to hundreds of passengers on every flight. From the moment passengers board until they disembark, you will be ensuring that all safety procedures are adhered to, performing pre-flight checks, demonstrating safety equipment, and managing any in-flight emergencies with professionalism and calm. You’ll be highly trained to handle a wide range of situations, from medical incidents to security concerns, always prioritizing the well-being of everyone on board.
Beyond safety, you are a crucial part of our commitment to friendly and efficient service. You will interact with a diverse array of passengers, providing assistance, answering questions, and ensuring they have an enjoyable journey. This includes serving food and beverages, handling on-board sales, and maintaining a welcoming cabin environment. This role demands exceptional communication skills, resilience, adaptability, and a proactive approach to problem-solving. You will work as part of a close-knit cabin crew team, collaborating seamlessly with your colleagues and the flight deck to deliver easyJet’s high standards of service. Expect varying shifts, early starts, late finishes, and time away from home, as the nature of airline operations requires flexibility and dedication. This is an opportunity to embark on a truly rewarding career, travelling, meeting new people, and making a tangible difference to thousands of passenger journeys annually. Your commitment ensures that every easyJet flight is safe, smooth, and memorable for all the right reasons.
Key Responsibilities
- Ensure the safety and comfort of all passengers throughout the flight journey.
- Conduct pre-flight safety checks and verify emergency equipment is functional.
- Deliver engaging safety demonstrations and clearly communicate safety procedures.
- Provide excellent customer service, including serving food, beverages, and handling on-board sales.
- Respond promptly and efficiently to passenger requests and resolve potential issues.
- Administer first aid and manage medical emergencies as required.
- Handle unexpected situations with calm and professionalism, including security incidents.
- Work collaboratively as part of a cabin crew team and communicate effectively with the flight deck.
- Adhere to all aviation regulations, company policies, and security procedures.
- Maintain a high standard of personal presentation and cabin cleanliness.
Required Skills
- Exceptional customer service and interpersonal skills
- Strong communication abilities, both verbal and written
- Ability to remain calm and effective under pressure
- Excellent problem-solving skills and a proactive approach
- Team player with a flexible and adaptable attitude
- Ability to swim 25 meters unaided
- Minimum age of 18 years old
- Right to live and work unrestricted in the UK and Europe
Preferred Qualifications
- Previous experience in a customer-facing role, preferably in aviation or hospitality
- Proficiency in additional European languages
- Current First Aid certification
- Knowledge of aviation safety regulations and emergency procedures
Perks & Benefits
- Competitive salary and allowances
- Generous staff travel benefits and discounts
- Comprehensive training program and career development opportunities
- Company pension scheme
- Health and wellbeing programmes
- Uniform provided
- Access to a dynamic and multicultural work environment
How to Apply
Ready to take flight with easyJet? Click the application link below to submit your CV and cover letter. We look forward to reviewing your application and potentially welcoming you to our team, where you can help us continue to make travel easy and enjoyable.