About Company
Caritas-Isiro Diocese is a leading humanitarian and development organization dedicated to serving the most vulnerable populations within the Isiro region and across the Haut-Uélé Province of the Democratic Republic of Congo. As part of the global Caritas network, we are committed to upholding human dignity, promoting social justice, and delivering critical aid and sustainable development programs. Our work focuses on emergency relief, food security, health, education, and peacebuilding, working hand-in-hand with local communities to foster resilience and self-sufficiency. We operate with transparency, accountability, and compassion, striving to bring hope and practical assistance to those in greatest need. Joining our team means becoming part of a dedicated group of professionals who are passionate about making a lasting, positive impact on lives.
Job Description
Are you passionate about ensuring vital aid reaches those who need it most, even in challenging environments? Caritas-Isiro Diocese is seeking a dedicated and meticulous Field Monitor to join our dynamic team focused on aid distribution programs across the Haut-Uélé Province. In this critical role, you will be on the front lines, verifying the effective, transparent, and accountable distribution of humanitarian assistance, including food, non-food items, and other relief supplies. Your primary responsibility will be to conduct regular field visits to distribution points and beneficiary communities within Isiro and surrounding areas, meticulously observing and documenting the distribution process from start to finish. This involves ensuring compliance with Caritas’s operational guidelines, donor requirements, and humanitarian principles. You will be instrumental in collecting real-time data on distribution progress, identifying any challenges or bottlenecks, and reporting on the impact of our interventions. This role requires strong communication skills to interact respectfully with beneficiaries, community leaders, and local authorities, gathering feedback and addressing concerns. The Field Monitor plays a crucial role in safeguarding the integrity of our aid programs, preventing fraud, and ensuring that assistance is delivered equitably to registered and deserving individuals. If you are a proactive problem-solver with an unwavering commitment to humanitarian values and possess the resilience to work in remote and often demanding field conditions, we encourage you to apply and help us make a tangible difference in the lives of vulnerable communities.
Key Responsibilities
- Conduct regular and unannounced field visits to aid distribution sites and beneficiary communities throughout Isiro and Haut-Uélé Province.
- Verify beneficiary lists against actual recipients, ensuring aid reaches the intended vulnerable populations.
- Monitor the quantity, quality, and appropriateness of distributed items, ensuring they meet specified standards.
- Observe and document the entire distribution process, identifying any discrepancies, challenges, or best practices.
- Collect qualitative and quantitative data through direct observation, interviews, and focus group discussions with beneficiaries, community leaders, and distribution staff.
- Prepare comprehensive and timely field monitoring reports, including findings, recommendations, and photographic evidence.
- Report immediately on any protection concerns, fraudulent activities, or violations of humanitarian principles observed during distributions.
- Facilitate feedback mechanisms from beneficiaries, ensuring their voices are heard and concerns are addressed appropriately.
- Collaborate closely with program teams, logistics, and partner organizations to ensure smooth and efficient aid delivery.
- Support post-distribution monitoring activities to assess the impact and utilization of aid by beneficiaries.
- Represent Caritas-Isiro Diocese professionally and respectfully in all interactions with communities and stakeholders.
- Adhere strictly to Caritas’s security protocols, code of conduct, and safeguarding policies.
Required Skills
- Fluency in French and Lingala (written and spoken). Swahili is a significant advantage.
- Proven experience in field monitoring, data collection, or project implementation, preferably in humanitarian or development sectors.
- Strong observational and analytical skills with keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to engage respectfully with diverse communities.
- Proficiency in basic computer applications (Microsoft Office Suite, especially Excel).
- Ability to work independently and as part of a team in challenging and remote field conditions.
- Demonstrated understanding of humanitarian principles and accountability standards.
- Valid motorcycle driving license and ability to operate a motorcycle in challenging terrain.
Preferred Qualifications
- A Bachelor's degree in Social Sciences, Development Studies, Logistics, or a related field.
- At least 2 years of experience working with an NGO or international organization.
- Familiarity with data collection tools such as KoboToolbox or ODK.
- In-depth knowledge of the socio-economic and cultural context of Isiro and Haut-Uélé Province.
- Experience in community mobilization and participatory approaches.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health insurance coverage.
- Generous paid annual leave and public holidays.
- Opportunities for professional development and training.
- Contribution to a meaningful cause with direct impact on vulnerable communities.
- A supportive and collaborative work environment.
- Access to a secure working environment with necessary safety protocols.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your application includes a detailed CV and a cover letter outlining your suitability for this role and your commitment to humanitarian work. Only shortlisted candidates will be contacted for an interview.