About Company
FedEx is a global leader in logistics and transportation, connecting people and possibilities worldwide. With a rich history of innovation and a commitment to delivering excellence, FedEx operates an expansive network that touches virtually every part of the globe. Our mission is to make every FedEx experience outstanding, and that starts with our people. We believe in fostering an inclusive environment where our team members can grow, thrive, and contribute to our shared success. From package handlers to pilots, customer service agents to IT specialists, every role at FedEx is crucial to our promise of reliability, speed, and service. We pride ourselves on our strong company culture, emphasis on safety, and dedication to the communities we serve. Joining FedEx means becoming part of a diverse and dynamic team that is passionate about making a difference, one shipment at a time.
Job Description
Join FedEx, a global leader in logistics, and become a pivotal part of our team in Ahwatukee Foothills, Phoenix, as a Training Assistant. In this dynamic role, you will play a crucial part in ensuring our operational excellence by supporting the development and implementation of comprehensive training programs for our dedicated workforce. We are looking for an organized, proactive, and enthusiastic individual eager to contribute to a culture of continuous learning and improvement.
As a Training Assistant, you will be instrumental in the smooth execution of training sessions, ranging from new hire onboarding to specialized operational and safety protocols. Your primary responsibilities will include coordinating training schedules, preparing essential training materials, setting up training environments, and ensuring all logistical aspects of a training session run seamlessly. This means managing everything from presentation equipment to participant registration and record-keeping. You will work closely with our experienced trainers, assisting them with administrative tasks, compiling feedback, and helping to track employee progress. Your efforts will directly impact our employees’ ability to perform their duties efficiently and safely, ultimately contributing to FedEx’s commitment to delivering unparalleled service.
This position offers an exciting opportunity to work at the heart of our operations, collaborating with experienced trainers and various departmental teams across the Ahwatukee Foothills facility. You will gain invaluable insight into the complex world of global logistics and play a hands-on role in cultivating a knowledgeable and skilled workforce, which is essential for navigating the fast-paced demands of our industry. We believe that continuous learning is key to our success, and your role will be vital in facilitating that growth for hundreds of employees.
Beyond the day-to-day coordination, you will also contribute to maintaining and organizing training resources, updating training modules as required, and providing administrative support to the training department. Your attention to detail and ability to multitask will be critical in handling the diverse needs of our training programs. If you thrive in a supportive environment where your contributions are valued, and you have a passion for empowering others through education and development, this role is for you. We are not just delivering packages; we are delivering careers, and you will be at the forefront of shaping our team’s success in Ahwatukee Foothills, Phoenix. This is a chance to grow your career within a company renowned for its commitment to employees and service excellence.
Key Responsibilities
- Coordinate and schedule training sessions, workshops, and onboarding programs.
- Prepare, organize, and distribute training materials, presentations, and handbooks.
- Set up and maintain training rooms, including audiovisual equipment and necessary supplies.
- Assist trainers during sessions, managing administrative tasks and participant needs.
- Track and record employee training attendance, completion, and certifications.
- Maintain organized training records, files, and databases.
- Gather feedback from training participants and assist in compiling evaluation reports.
- Provide administrative support to the training department, including calendar management and correspondence.
- Assist in the development and update of training content and modules.
- Ensure compliance with all company policies and safety procedures during training activities.
Required Skills
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- High level of attention to detail and accuracy.
- Ability to work effectively both independently and as part of a team.
- Proactive and positive attitude with a strong work ethic.
Preferred Qualifications
- Previous experience in an administrative or support role, preferably within a training or HR department.
- Familiarity with Learning Management Systems (LMS) or other training software.
- Experience in the logistics or transportation industry.
- Associate’s degree or higher in Business Administration, Human Resources, or a related field.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, including holidays and vacation.
- Employee discount programs.
- Opportunities for career growth and professional development within a global company.
- Tuition assistance programs.
- Supportive and inclusive work environment.
How to Apply
Interested candidates are encouraged to apply directly through our official careers portal. Please click on the application link below to submit your resume and cover letter, detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the FedEx family.