About Company
DHL Supply Chain, a division of the world’s leading logistics company Deutsche Post DHL Group, is the global leader in contract logistics. We create competitive advantage for our customers through customized logistics solutions, covering everything from warehousing and distribution to value-added services and lead logistics management. With operations in over 220 countries and territories, our global network and deep sector expertise ensure we deliver excellence and innovative solutions for complex supply chains. We are committed to fostering a diverse, inclusive, and safe workplace where every employee feels valued and empowered to achieve their full potential. Join us and be part of a team that keeps the world moving, continually striving for smarter ways to connect people and improve lives.
Job Description
We are seeking a highly motivated and experienced Facilities Officer to join our dynamic team in Basford, Nottingham. In this crucial role, you will be instrumental in ensuring the smooth and efficient operation of our workplace environment, directly contributing to the productivity and well-being of our employees. As a Facilities Officer specialising in Workplace Management, you will be responsible for the day-to-day management of our facility services, encompassing everything from preventative maintenance to health and safety compliance, and creating an optimal working environment. You will act as the first point of contact for all facilities-related inquiries, working proactively to identify and resolve issues, manage external contractors, and implement best practices in facility management. This is an exciting opportunity for a detail-oriented individual with a strong commitment to service excellence and a passion for creating an outstanding workplace experience. You will play a vital role in maintaining our high operational standards and supporting our team in achieving their goals. Your expertise will be key in managing budgets, ensuring compliance with all regulatory requirements, and driving continuous improvement across our facilities functions. If you are a proactive problem-solver with excellent organisational and communication skills, and you thrive in a fast-paced environment, we encourage you to apply and become a part of our global logistics network.
Key Responsibilities
- Oversee the day-to-day operations and maintenance of the facility, including building infrastructure, utilities, and communal areas.
- Coordinate and supervise external contractors and service providers for cleaning, security, catering, landscaping, and maintenance tasks, ensuring service level agreements are met.
- Implement and monitor health and safety procedures and regulations, conducting regular inspections and risk assessments to ensure a safe working environment.
- Manage facilities-related budgets, procure supplies and services, and process invoices accurately.
- Respond promptly to facilities requests and emergencies, troubleshooting issues and coordinating necessary repairs.
- Assist with space planning, office moves, and furniture management to optimize workplace functionality.
- Maintain accurate records of facilities management activities, including maintenance logs, inventory, and compliance documentation.
- Contribute to the development and implementation of sustainable and environmentally friendly facility practices.
- Ensure compliance with all relevant statutory regulations, company policies, and industry standards.
- Act as a key liaison between employees and facilities services, fostering a positive and efficient workplace culture.
Required Skills
- Minimum 3 years of experience in facilities management or a similar role within a commercial or industrial environment.
- Solid understanding of health and safety legislation (e.g., COSHH, Fire Safety, Manual Handling).
- Proven ability to manage and supervise contractors and external service providers.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team, demonstrating initiative and problem-solving capabilities.
Preferred Qualifications
- Relevant professional qualification in Facilities Management (e.g., BIFM/IWFM membership).
- IOSH or NEBOSH general certificate in occupational health and safety.
- Experience with Computer-Aided Facilities Management (CAFM) systems.
- Basic knowledge of building systems (HVAC, electrical, plumbing).
- Experience in budget management and cost control for facilities services.
- Project management experience related to facility upgrades or renovations.
Perks & Benefits
- Competitive salary and annual bonus scheme.
- Generous pension scheme with employer contributions.
- 25 days annual leave plus bank holidays.
- Access to a comprehensive employee assistance programme.
- Opportunities for professional development and career progression within a global company.
- Discounts on a range of products and services through our employee benefit platform.
- Cycle to Work scheme and other wellness initiatives.
- Modern and collaborative working environment.
How to Apply
If you are ready to take on this challenging and rewarding role, please click on the application link below. You will be redirected to our careers portal where you can submit your CV and cover letter, detailing your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application.