About Company
National Commercial Bank Jamaica Limited (NCB) is the largest financial group in Jamaica, offering a comprehensive suite of banking and financial services to individuals and businesses across the island. With a rich history spanning over 180 years, NCB is a cornerstone of the Jamaican economy, dedicated to fostering economic growth, innovation, and empowering communities. We pride ourselves on our unwavering commitment to customer service excellence, technological advancement, and creating an inclusive work environment where every employee is valued and can thrive. Joining NCB means becoming part of a legacy of trust, integrity, and national development, contributing to a vibrant future for Jamaica. Our culture is built on collaboration, continuous learning, and a passion for making a tangible positive impact, both within our esteemed organization and in the wider society we serve. We believe in nurturing talent and providing opportunities for growth and professional advancement.
Job Description
Are you a highly organized, proactive, and detail-oriented professional with a passion for supporting executive leadership and ensuring seamless office operations? National Commercial Bank Jamaica Limited (NCB) is seeking an exceptional Executive Secretary & Office Assistant to join our dynamic team in the bustling Half Way Tree area of Kingston. In this pivotal role, you will provide comprehensive administrative and secretarial support to our executive team, manage essential office logistics, and contribute significantly to the overall efficiency and productivity of our operations. This is an incredible opportunity to work in a fast-paced, high-stakes environment, making a direct impact on our daily success and supporting key decision-makers within Jamaica’s leading financial institution. You will be the essential link that connects various departmental functions, ensuring that communication flows effortlessly, schedules are meticulously managed, and all administrative tasks are handled with the utmost professionalism, discretion, and accuracy. We are looking for someone who can anticipate needs, solve problems proactively with sound judgment, and maintain the highest level of confidentiality and integrity in all interactions and tasks.
Key Responsibilities
- Provide high-level administrative support, including managing complex executive calendars, scheduling meetings, and coordinating travel arrangements (local and international).
- Prepare, proofread, and edit confidential correspondence, reports, presentations, and other vital documents with precision.
- Serve as the primary point of contact for internal and external stakeholders, meticulously screening calls, emails, and managing visitors.
- Organize and maintain comprehensive physical and electronic filing systems to ensure easy and secure retrieval of information.
- Manage office supplies inventory, place orders efficiently, and ensure the office environment is consistently well-maintained, organized, and conducive to maximum productivity.
- Coordinate and meticulously prepare for meetings, including arranging venues, distributing agendas, taking accurate minutes, and ensuring timely follow-up on action items.
- Process invoices, expense reports, and other financial documents with accuracy and in a timely manner, adhering to company policies.
- Assist with special projects, research tasks, and events as assigned by the executive team, demonstrating exceptional flexibility and adaptability.
- Maintain the highest level of discretion and confidentiality regarding all sensitive information and company matters.
- Act as a professional liaison between the executive office and other departments, fostering effective communication and seamless collaboration across the organization.
Required Skills
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is mandatory.
- Exceptional written and verbal communication skills, with a strong command of English grammar and spelling.
- Demonstrated strong organizational and time management abilities, coupled with meticulous attention to detail.
- Proven ability to work independently, proactively prioritize tasks, and manage multiple projects simultaneously under pressure.
- Verifiable experience handling confidential information with absolute discretion and unwavering integrity.
- Excellent interpersonal skills and a professional demeanor when interacting with all levels of staff, clients, and external contacts.
- Strong problem-solving skills and a proactive, resourceful approach to anticipating needs and resolving issues.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Office Management, or a related field.
- Certification in Administrative Professional (CAP) or an equivalent professional administrative certification.
- Familiarity with financial industry terminology, regulations, and best practices.
- Experience with enterprise resource planning (ERP) systems or advanced document management software.
Perks & Benefits
- Competitive salary package and attractive performance-based incentives.
- Comprehensive health, dental, and vision insurance package for you and your dependents.
- Generous paid time off, including vacation, sick leave, and public holidays.
- Robust retirement savings plan with significant company contributions.
- Extensive professional development and continuous training opportunities to foster career growth.
- Employee wellness programs and initiatives designed to support your overall well-being.
- A supportive, collaborative, and inclusive work environment.
- Ample opportunities for career advancement and internal mobility within a leading financial institution.
How to Apply
Interested candidates who meet the above criteria are encouraged to submit their application by clicking on the link below. Please ensure your resume is comprehensive and clearly highlights your relevant experience, skills, and qualifications that align with the requirements of this dynamic role. We appreciate all applications received, however, please note that only shortlisted candidates will be contacted for an interview.