About Company
Absorb Software is a rapidly growing leader in the learning technology space, headquartered in Calgary, Alberta. We develop and deliver an innovative, award-winning Learning Management System (LMS) that helps companies worldwide unlock their employees’ full potential, train their customers, and educate their partners. Our mission is to transform how organizations learn and grow through intuitive, powerful, and intelligent software. With a commitment to innovation, customer success, and a vibrant company culture, Absorb Software fosters an environment where talent thrives, ideas are celebrated, and every team member contributes to meaningful impact. Join a team dedicated to excellence, continuous improvement, and making a real difference in the world of online learning.
Job Description
Are you a meticulous problem-solver with a keen eye for detail and a passion for technology? Do you thrive on ensuring quality and user satisfaction? Absorb Software is seeking an enthusiastic and motivated Entry Level Software QA Assurance Operator to join our dynamic product development team in Inglewood, Calgary. This is an incredible opportunity for someone just starting their career in software quality assurance, offering a supportive environment to learn, grow, and make a tangible impact on our industry-leading Learning Management System (LMS).
As a Software QA Assurance Operator, you will play a crucial role in validating the functionality, performance, and reliability of our cutting-edge software solutions. Your primary objective will be to identify and document defects, ensuring that our products meet the highest standards of quality before they reach our global customer base. You will work closely with developers, product managers, and other QA team members, contributing to the full software development lifecycle. This isn’t just about finding bugs; it’s about understanding user workflows, anticipating potential issues, and advocating for an exceptional user experience. You’ll contribute to an iterative development process, where your input directly influences product enhancements and stability. Each day will bring new challenges, from testing new features to re-validating fixes, all within a collaborative and fast-paced environment.
We believe in empowering our team members, and for an entry-level role, this means providing comprehensive training and mentorship. You’ll gain hands-on experience with various testing methodologies, including functional, regression, and user acceptance testing. You’ll become proficient with modern QA tools and processes, learning best practices in an Agile development environment. You’ll learn to meticulously execute test plans, meticulously analyze results, and effectively communicate your findings and insights to cross-functional teams. This position offers a unique chance to understand the entire software development lifecycle from a quality perspective, providing a strong foundation for future career progression within Absorb Software, whether it be towards test automation, performance testing, or even into development or product management roles. If you’re eager to dive into the world of software development, possess strong analytical abilities, and are committed to continuous learning, this role offers the perfect foundation to build a successful career in Quality Assurance. Join us and help shape the future of learning technology!
Key Responsibilities
- Execute detailed test plans and test cases to identify software defects and inconsistencies.
- Document, track, and re-test bugs using issue tracking systems (e.g., Jira or similar).
- Perform functional, regression, and user acceptance testing across various platforms and browsers.
- Collaborate closely with developers and product managers to understand requirements and ensure comprehensive test coverage.
- Provide clear, concise, and timely feedback on software quality to the development team.
- Contribute to the continuous improvement of QA processes and methodologies.
- Learn and utilize new testing tools and technologies as required.
Required Skills
- Strong analytical and problem-solving skills.
- Exceptional attention to detail and a methodical approach to tasks.
- Excellent written and verbal communication skills.
- Basic understanding of software development concepts.
- Proficiency with standard office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work effectively in a team-oriented, collaborative environment.
- A strong desire to learn and grow within the software quality assurance field.
Preferred Qualifications
- A diploma or degree in Computer Science, Software Engineering, Information Technology, or a related field.
- Familiarity with Agile/Scrum development methodologies.
- Basic understanding of different testing types (e.g., functional, regression, UI).
- Exposure to bug tracking systems (e.g., Jira, Azure DevOps).
- Any prior experience (even academic or personal projects) with software testing or quality assurance.
Perks & Benefits
- Competitive salary and comprehensive benefits package (health, dental, vision).
- Generous paid time off and flexible work options.
- Opportunities for professional development, training, and career advancement.
- Supportive and collaborative team environment with experienced mentors.
- Modern, vibrant office space in Inglewood, Calgary, with amenities.
- Company-sponsored social events and team-building activities.
- Contribution to an innovative product used by global leaders.
- Employee Assistance Program (EAP) for mental health and well-being.
How to Apply
To apply for this exciting Entry Level Software QA Assurance Operator role, please click on the application link below. We encourage you to submit a resume and cover letter detailing your interest in quality assurance and how your skills and enthusiasm align with our team’s mission. We thank all applicants for their interest, however, only those selected for an interview will be contacted.