About Company
Zain Kuwait is a leading telecommunications provider in Kuwait, part of the Zain Group, a pioneer in mobile telecommunications in the Middle East and Africa. With a strong commitment to innovation, customer satisfaction, and digital transformation, Zain offers a comprehensive suite of mobile voice, data, and digital services to millions of customers. The company is dedicated to fostering a dynamic work environment where employees are encouraged to grow, innovate, and contribute to shaping the future of connectivity. Join Zain to be part of a team that is not just connecting people, but also empowering communities and businesses with cutting-edge technology and unparalleled service.
Job Description
Are you a highly analytical, detail-oriented individual with a passion for problem-solving and a desire to kickstart your career in the telecommunications industry? Zain Kuwait is seeking a motivated and enthusiastic Entry Level Business Analyst to join our dynamic team. This is an unparalleled opportunity for a recent graduate or early-career professional to gain hands-on experience in a fast-paced environment, working on projects that drive strategic decisions and operational excellence. As an Entry Level Business Analyst, you will play a crucial role in bridging the gap between business needs and technological solutions. You will work closely with various departments, including IT, Marketing, Sales, and Operations, to understand their objectives, gather requirements, analyze data, and propose solutions that enhance efficiency, improve customer experience, and support business growth. This role is perfect for someone eager to learn, contribute meaningfully, and develop a strong foundation in business analysis within a leading regional telecommunications company. You will be mentored by experienced professionals and given the tools and resources to succeed. We are looking for someone who can think critically, communicate effectively, and is driven to make a tangible impact. Join us and be at the forefront of digital innovation in Kuwait, contributing to projects that shape the future of connectivity.
Key Responsibilities
- Assist in gathering, documenting, and analyzing business requirements from various stakeholders.
- Participate in workshops and meetings to understand business processes and identify areas for improvement.
- Support the creation of detailed functional specifications, use cases, and process flow diagrams.
- Conduct market research and data analysis to identify trends and provide actionable insights.
- Collaborate with technical teams to ensure proposed solutions align with business needs and technical capabilities.
- Assist in testing and validating solutions to ensure they meet specified requirements before deployment.
- Prepare reports, presentations, and dashboards to communicate findings and recommendations to stakeholders.
- Learn and apply business analysis methodologies, tools, and best practices under guidance.
- Contribute to project planning, risk assessment, and change management activities.
- Maintain clear and concise documentation throughout the project lifecycle.
Required Skills
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Economics, or a related field.
- Strong analytical and problem-solving skills with an exceptional attention to detail.
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work effectively both independently and as part of a collaborative team.
- Eagerness to learn and adapt to new technologies and evolving business challenges.
- Basic understanding of data analysis and reporting concepts.
Preferred Qualifications
- Knowledge of telecommunications industry concepts or a strong interest in the sector.
- Familiarity with business analysis tools (e.g., Jira, Confluence, Visio).
- Experience with data visualization tools (e.g., Tableau, Power BI) through academic projects or internships.
- Understanding of project management methodologies (e.g., Agile, Scrum).
- Fluency in Arabic is a significant advantage.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and life insurance coverage.
- Extensive opportunities for professional development and continuous learning.
- Access to Zain's cutting-edge technologies and innovation labs.
- A dynamic, inclusive, and collaborative work environment.
- Employee discounts on Zain products and services.
- Structured mentorship programs and clear career growth paths.
- Modern office facilities located in the heart of Kuwait City.
- The chance to contribute to a leading regional telecommunications company and impact millions of lives.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant academic achievements, analytical skills, and any project or internship experience. We look forward to reviewing your application and exploring how your skills and enthusiasm can contribute to Zain’s success.