About Company
Potech Electrical & Electronics Ltd has been a trusted name in Calabar for over a decade, providing top-notch electrical products and reliable electronic repair services to homes and businesses. We pride ourselves on our unwavering commitment to quality, customer satisfaction, and technical excellence. Our dedicated team ensures that every product sold and every repair undertaken meets the highest standards, making us a preferred choice for our community’s diverse electrical and electronic needs. We foster a supportive and collaborative work environment where technicians are encouraged to grow their skills, work with modern tools, and contribute directly to solving everyday problems for our valued customers. Join us and be part of a company that values precision, professionalism, and a genuine passion for electronics.
Job Description
Are you a skilled and meticulous Electrical Appliance Repairer with a passion for bringing home electronics back to life? Potech Electrical & Electronics Ltd is actively seeking a dedicated and experienced professional to join our bustling repair shop in Calabar. In this pivotal role, you will be primarily responsible for accurately diagnosing, expertly troubleshooting, and efficiently repairing a wide array of household electrical appliances, ensuring they function safely, efficiently, and reliably. Your expertise will be crucial in restoring functionality and extending the lifespan of our customers’ valuable items, ranging from televisions and sophisticated sound systems to essential kitchen appliances like refrigerators, washing machines, microwaves, blenders, and various fans.
This position demands a deep and current understanding of electrical circuits, complex mechanical components, and advanced diagnostic procedures. You will be expected to work independently on challenging repairs while also collaborating effectively within our supportive team, handling repair requests from initial assessment through to rigorous final testing. Paramount to your success will be an exceptional attention to detail, superior problem-solving abilities, and an unshakeable commitment to achieving complete customer satisfaction. We are searching for an individual who not only possesses the technical prowess to fix intricate issues but can also clearly and concisely explain technical problems to customers, providing sound advice on appliance maintenance and optimal usage. If you thrive in a dynamic, fast-paced repair environment, possess a strong work ethic, and are eager to contribute your valuable technical prowess to a reputable and growing company, we strongly encourage you to apply. This is an unparalleled opportunity to make a tangible impact on our community, contribute significantly to our customers’ well-being, and continuously enhance your skills in a resource-rich and forward-thinking setting.
Key Responsibilities
- Diagnose faults and proficiently repair a wide range of household electrical appliances including TVs, sound systems, refrigerators, washing machines, air conditioners, microwaves, blenders, fans, and other small kitchen appliances.
- Perform routine maintenance, preventative checks, and thorough servicing on electronic and electrical equipment to ensure longevity and optimal performance.
- Expertly disassemble and reassemble appliances, utilizing appropriate specialized tools and advanced test equipment.
- Provide accurate, transparent cost estimates and realistic timelines for repairs to customers, ensuring clarity and trust.
- Order and meticulously manage replacement parts, ensuring efficient inventory control and minimizing repair delays.
- Maintain a consistently clean, organized, and safe work environment within the repair shop, adhering to all safety protocols.
- Adhere strictly to all safety regulations, industry standards, and company policies throughout all repair procedures.
- Communicate effectively and empathetically with customers regarding repair status, technical issues, and preventative maintenance measures.
- Keep detailed, accurate records of all repair work performed, specific parts used, and services rendered for each customer.
- Stay continuously updated with new appliance technologies, emerging repair techniques, and industry best practices through ongoing learning and professional development.
Required Skills
- Proven experience (minimum 3 years) in electrical and electronic appliance repair.
- Strong fundamental understanding of electrical circuits, schematics, and mechanical systems.
- Proficiency with various diagnostic tools and testing equipment (e.g., multimeters, clamp meters, soldering irons).
- Excellent troubleshooting, analytical, and problem-solving skills.
- Ability to work independently, prioritize tasks, and manage multiple repair tasks simultaneously.
- Exceptional manual dexterity, precision, and meticulous attention to detail.
- Strong customer service orientation coupled with excellent verbal communication skills.
- Thorough knowledge of safety procedures and precautions when handling electrical appliances.
Preferred Qualifications
- Technical certification or diploma in Electrical/Electronic Engineering, Appliance Repair Technology, or a closely related field.
- Extensive experience with a wide variety of appliance brands and models across different categories.
- Familiarity with modern inventory management systems for tracking and ordering spare parts.
- Demonstrated ability to accurately read and interpret complex service manuals and intricate wiring diagrams.
Perks & Benefits
- Competitive salary package commensurate with experience and skills.
- Comprehensive health and wellness benefits.
- Significant opportunities for ongoing professional development, training, and skill enhancement.
- A supportive, collaborative, and team-oriented work environment.
- Access to modern, state-of-the-art repair tools and diagnostic equipment.
- Performance-based incentives and bonuses for exceptional contributions.
How to Apply
Interested and qualified candidates are strongly encouraged to apply by submitting their comprehensive resume and a compelling cover letter detailing their relevant experience and technical expertise to the email address provided below. Please ensure your application clearly highlights your practical skills and hands-on experience in appliance repair. We eagerly look forward to reviewing your application and potentially welcoming you to our team. Click on the link below to apply for the job.