About Company
Thrifty Foods, a proud member of the Sobeys Inc. family, has been serving communities across British Columbia with fresh, quality groceries and an exceptional shopping experience for decades. While deeply rooted in local communities, we are also committed to innovation and expanding our reach through a robust and growing e-commerce presence. Our online platform is an extension of our in-store promise: convenience, quality, and a personalized experience. We believe in fostering a collaborative and supportive work environment where every team member contributes to our success and growth. At Thrifty Foods, you’re not just joining a grocery chain; you’re becoming part of a team dedicated to nourishing communities, championing sustainability, and embracing the future of retail, both in-store and online. We are passionate about fresh food, engaged employees, and delighted customers, and we invite you to grow your career with us as we continue to evolve our digital footprint to meet the changing needs of our shoppers.
Job Description
Are you a strategic thinker with a passion for digital merchandising and a keen eye for optimizing online shopping experiences? Thrifty Foods is seeking an enthusiastic and data-driven E-commerce Merchandising Planner to join our dynamic digital team in South Nanaimo. This pivotal role is central to our mission of providing an intuitive, engaging, and highly effective online grocery shopping journey for our customers.
As an E-commerce Merchandising Planner, you will be responsible for developing and executing merchandising strategies that enhance product visibility, drive sales, and improve customer satisfaction across our digital platforms. You will work cross-functionally with category management, marketing, inventory, and operations teams to ensure our online product assortment, promotions, and content are optimized for performance and alignment with overall business objectives.
Your day-to-day will involve analyzing sales data, website traffic, and customer behavior to identify trends and opportunities. You’ll be instrumental in planning and executing seasonal campaigns, new product launches, and promotional events, ensuring seamless integration between our online and in-store offerings. This role requires a blend of creativity for visual merchandising and analytical prowess for performance measurement and continuous improvement. You’ll manage product categorization, imagery, descriptions, and feature placements, ensuring consistency and brand integrity. We’re looking for someone who can not only plan but also react quickly to market changes and customer feedback, continuously iterating to deliver the best possible online experience. If you thrive in a fast-paced environment, possess strong project management skills, and are eager to make a significant impact on a growing e-commerce channel, we encourage you to apply and help shape the future of grocery shopping with Thrifty Foods. This is an exciting opportunity to leverage your expertise in a company that values innovation and customer-centricity.
Key Responsibilities
- Develop and implement comprehensive e-commerce merchandising strategies to maximize online sales, conversion rates, and average order value.
- Plan, coordinate, and execute online promotional activities, campaigns, and new product launches, ensuring alignment with marketing calendars and inventory availability.
- Manage product categorization, attribute tagging, search optimization, and visual merchandising to enhance product discoverability and presentation on the website.
- Analyze e-commerce performance data, including sales, traffic, conversion rates, and customer behavior, to identify trends, opportunities, and areas for improvement.
- Collaborate closely with Category Management to ensure optimal online assortment, pricing strategies, and product lifecycle management.
- Work with the Digital Marketing team to ensure seamless integration of promotional messages and content across all digital channels.
- Conduct competitive analysis to identify industry best practices and emerging trends in e-commerce merchandising.
- Ensure all product content (descriptions, images, videos) is accurate, compelling, and consistent with brand guidelines.
- Monitor website health, user experience, and merchandising effectiveness, making recommendations for continuous optimization.
- Contribute to the development of A/B testing strategies for merchandising elements to improve online performance.
Required Skills
- Minimum 3 years of experience in e-commerce merchandising, digital category management, or a similar role, preferably within retail or grocery.
- Proven experience with e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Proficiency in web analytics tools (e.g., Google Analytics).
- Excellent understanding of digital marketing principles and their impact on e-commerce performance.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
- Exceptional communication and interpersonal skills, capable of collaborating effectively with cross-functional teams.
- A keen eye for detail and aesthetics, with a strong understanding of visual merchandising principles.
- Advanced proficiency in Microsoft Excel.
Preferred Qualifications
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Experience with A/B testing tools and methodologies.
- Familiarity with SEO best practices for product content and categorization.
- Prior experience in the grocery or CPG (Consumer Packaged Goods) industry.
- Knowledge of UX/UI principles as they apply to e-commerce.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for career growth and professional development within Sobeys Inc.
- Employee discount on groceries and other in-store products.
- A supportive and collaborative work environment.
- Contribution to a growing and innovative e-commerce channel.
- Paid vacation and holidays.
- Access to employee wellness programs.
How to Apply
If you are ready to make a significant impact on our e-commerce success and meet the qualifications listed, we invite you to apply. Please click on the application link below to submit your resume and cover letter directly through our careers portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.