About Company
DHL is the world’s leading logistics company. With a global network spanning more than 220 countries and territories, DHL connects people and businesses securely and reliably. From express parcel deliveries to freight transportation, e-commerce solutions, and supply chain management, DHL offers integrated services that power global trade. We are committed to innovation, sustainability, and fostering a diverse and inclusive workplace where every employee can thrive and contribute to our mission of connecting the world. Joining DHL means becoming part of a dynamic team that constantly pushes boundaries to deliver excellence, ensuring that goods and information flow smoothly across continents. Our commitment to our employees is as strong as our commitment to our customers, offering a supportive environment for career growth and personal development. We believe in empowering our people to achieve their full potential, contributing to a company culture that values respect, results, and responsibility.
Job Description
Are you a highly organized, detail-oriented individual looking to kickstart your career in the fast-paced world of global logistics? DHL, the world’s leading logistics and express delivery company, is seeking a motivated Operations Assistant to join our vibrant team in Los Angeles, California. This is an exciting opportunity to become an integral part of our daily operations, contributing directly to the efficiency and success of our service delivery.
As an Operations Assistant, you will play a crucial role in supporting the smooth execution of logistics processes, ensuring that shipments are handled with precision and care from arrival to departure. Your responsibilities will encompass a variety of administrative and operational tasks, providing you with a comprehensive understanding of the logistics lifecycle. You’ll be the backbone of our operational team, coordinating activities, managing documentation, and acting as a vital link between various departments and external partners, all while upholding DHL’s stringent standards for quality and speed.
This role is perfect for someone who thrives in a dynamic environment, possesses excellent problem-solving skills, and has a keen eye for detail. You will be instrumental in maintaining accurate records, preparing insightful reports, and assisting with the scheduling and tracking of shipments. Your contribution will directly impact our ability to meet customer expectations and maintain DHL’s unwavering reputation for reliability and speed. We are looking for someone eager to learn, proactive in tackling challenges, and dedicated to delivering exceptional support.
At DHL, we believe in empowering our employees and fostering a culture of continuous improvement. You will gain invaluable experience in international shipping, customs procedures, and operational best practices, all within a supportive and collaborative work environment. This position offers a fantastic springboard for career advancement within a global organization that values talent and dedication. If you are ready to apply your organizational prowess and administrative skills in a role that genuinely makes a difference to global connectivity, we encourage you to apply today and become a key player in keeping the world’s supply chains moving. Join DHL and help us connect people and improve lives!
Key Responsibilities
- Assist with the coordination and monitoring of daily operational activities to ensure efficient workflow and adherence to schedules.
- Process and manage shipping documentation, including waybills, customs forms, and manifests, ensuring accuracy and compliance with regulations.
- Communicate effectively with internal departments, drivers, and external vendors to resolve operational issues and ensure timely deliveries.
- Maintain accurate records of shipments, inventory, and operational data, utilizing internal systems and databases.
- Prepare operational reports and summaries, providing insights into performance and identifying areas for improvement.
- Support supervisors and managers with administrative tasks, scheduling, and project-based assignments.
- Adhere to all company policies, safety regulations, and security protocols to ensure a safe and compliant working environment.
Required Skills
- Proven organizational and time management skills with an ability to multitask effectively.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and accuracy in data entry and record-keeping.
- Ability to work effectively both independently and as part of a collaborative team.
- Problem-solving aptitude and a proactive approach to challenges.
- High school diploma or equivalent.
Preferred Qualifications
- Associate's or Bachelor's degree in Logistics, Business Administration, or a related field.
- Previous experience (e.g., internship, entry-level) in a logistics, warehouse, or administrative support role.
- Familiarity with logistics software and enterprise resource planning (ERP) systems.
- Knowledge of international shipping regulations and customs procedures.
- Bilingual proficiency (e.g., Spanish, Mandarin) is a plus.
Perks & Benefits
- Comprehensive Health, Dental, and Vision Insurance.
- 401(k) Retirement Plan with Company Match.
- Paid Time Off (Vacation, Sick Leave, and Holidays).
- Life and Disability Insurance.
- Employee Assistance Program (EAP).
- Tuition Reimbursement and extensive Career Development Opportunities.
- Employee Discounts on various services and products.
- Opportunities for growth and advancement within a global organization.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and why you are a great fit for DHL.