About Company
Walmart is a multinational retail corporation operating a chain of hypermarkets, discount department stores, and grocery stores. With a presence in thousands of communities worldwide, Walmart is committed to saving people money so they can live better. In Southside, Jacksonville, our Supercenters serve as vital hubs, providing fresh groceries, essential goods, and convenient services to our customers. We are dedicated to creating a supportive and inclusive environment for our associates, offering opportunities for growth, learning, and making a real impact in their local community. As we continue to innovate our services, including our popular online grocery pickup and delivery options, we rely on dedicated and customer-focused individuals to bring our promise of convenience and quality directly to our customers’ doorsteps. Join a team that values your contribution and helps you build a rewarding career while serving your local community.
Job Description
Are you a proactive, customer-focused individual with a knack for efficiency and a passion for service? Walmart in Southside, Jacksonville, is looking for enthusiastic and reliable Delivery Staff – Grocery Dispatch to join our growing team. In this dynamic role, you will be at the heart of our online grocery operations, ensuring that our customers receive their orders accurately and on time. This isn’t just a driving job; it’s a critical customer service role that involves carefully picking and preparing grocery orders within the store, organizing them for dispatch, and then safely and courteously delivering them to our valued customers throughout the Southside area. You’ll be the friendly face of Walmart, connecting our stores to our community, ensuring every delivery leaves a positive impression. You will play a vital role in upholding Walmart’s commitment to providing an unparalleled shopping experience through seamless and convenient grocery services. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy being on the move, this opportunity is perfect for you. Join us in making a difference in how our customers shop for their everyday essentials.
Key Responsibilities
- Accurately pick, scan, and bag grocery items for online orders, ensuring product quality and freshness.
- Efficiently stage and organize completed orders in designated areas for pickup or delivery, verifying order accuracy.
- Operate company delivery vehicles safely and responsibly to transport groceries to customer locations within the Southside area.
- Adhere to all traffic laws, company driving policies, and delivery schedules to ensure timely service.
- Provide exceptional customer service during deliveries, interacting professionally and courteously with every customer.
- Utilize handheld devices and company applications for order management, navigation, and proof of delivery.
- Maintain cleanliness and basic maintenance checks of the delivery vehicle.
- Adhere to all food safety and handling guidelines during picking, packing, and delivery.
- Assist with other in-store tasks as needed, including stocking, organizing, or general customer support.
Required Skills
- Valid driver's license and a clean driving record.
- Ability to lift and carry up to 50 lbs regularly and stand/walk for extended periods.
- Excellent customer service and communication skills.
- Strong time management and organizational abilities.
- Detail-oriented with a high degree of accuracy in order fulfillment.
- Ability to work independently and as part of a team in a fast-paced retail environment.
- Proficiency in using smartphone applications and GPS navigation.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in delivery, retail, grocery, or customer service roles.
- Familiarity with the Southside, Jacksonville area and its traffic patterns.
- Experience with inventory management or order picking systems.
Perks & Benefits
- Competitive hourly pay.
- Comprehensive health, dental, and vision insurance options.
- 401(k) matching program.
- Paid time off (PTO) and holiday pay.
- Associate discounts on Walmart merchandise and services.
- Opportunities for career growth and advancement within Walmart.
- Training and development programs to enhance your skills.
How to Apply
Click on the application link below to complete your online application. Please ensure your resume highlights relevant experience in customer service, delivery, or retail operations.