About Company
Deliveroo is on a mission to transform the way people eat. We partner with thousands of restaurants and grocery stores across the globe to bring delicious food and everyday essentials directly to customers’ doors. We believe in providing an exceptional experience, from the moment an order is placed to its swift, safe delivery. As a technology-driven company, we empower our riders with state-of-the-art tools and flexible working models, fostering a community that values efficiency, customer satisfaction, and the freedom to choose when and how you work. Join a global team that’s constantly innovating and making life easier and tastier for millions. We are committed to supporting our riders with competitive earnings, flexible opportunities, and a network of support.
Job Description
Are you passionate about staying active, exploring your city, and earning money on your own terms? Deliveroo is looking for enthusiastic and reliable Delivery Riders to join our vibrant team in Stourbridge, Birmingham. This is an incredible opportunity for individuals who love cycling and want to be their own boss, choosing shifts that fit perfectly with their lifestyle, whether you’re a student, have other commitments, or simply enjoy the flexibility and fresh air that comes with being on two wheels.
As a Bicycle Friendly Delivery Rider, you’ll be the crucial link between local restaurants, grocery stores, and hungry customers. Your main goal will be to pick up food and essentials quickly and deliver them safely and efficiently, all while navigating Stourbridge’s charming streets and bustling areas on your bike. We pride ourselves on speedy and courteous service, and your ability to manage your time and routes effectively will be key to your success and customer satisfaction.
We’re not just offering a job; we’re offering a chance to be part of a dynamic community that values independence and personal well-being. You’ll enjoy the freedom of flexible hours, allowing you to work as much or as little as you want, whenever suits you best. This role is perfect for those who thrive on autonomy and enjoy the physical benefits of cycling, transforming your daily exercise into a rewarding income. You’ll get to experience the scenic routes, stay fit, and discover new parts of Stourbridge while earning competitive rates per delivery, with the potential for tips.
Deliveroo provides all the necessary support, including access to our intuitive rider app which helps you manage orders, navigate efficiently with integrated maps, and track your earnings transparently. While previous delivery experience is a bonus, it’s not essential. What we value most are reliability, a positive attitude, a commitment to providing excellent customer service, and a genuine passion for cycling. We provide ongoing support to ensure you have everything you need to succeed. If you’re ready to embrace a flexible work-life balance and become an essential part of Stourbridge’s local delivery ecosystem, bringing joy through food, we want to hear from you!
Join Deliveroo today and start your journey with a company that values its riders and provides the tools for you to succeed. Enjoy the open road, contribute to your local community, and deliver happiness, one order at a time.
Key Responsibilities
- Collect food and grocery orders from partner restaurants and stores in Stourbridge efficiently.
- Deliver orders promptly, safely, and courteously to customers' specified locations via bicycle.
- Provide friendly and professional customer service during all interactions.
- Manage delivery routes and schedules effectively using the Deliveroo rider app.
- Ensure the safe handling and transport of all food items, maintaining quality and temperature.
- Adhere to all traffic laws, road safety regulations, and Deliveroo's service standards while riding.
- Maintain a high standard of personal hygiene and professional presentation.
Required Skills
- Proficiency in riding a bicycle safely and confidently in various weather conditions.
- Excellent navigation skills and familiarity with the Stourbridge and wider Birmingham area.
- Strong time management and organizational abilities to meet delivery deadlines.
- Customer-focused attitude with strong communication and interpersonal skills.
- Ability to work independently and manage your own schedule.
- Must have the legal right to work in the UK.
- Possession of a smartphone (iOS or Android) to operate the rider app.
Preferred Qualifications
- Previous experience in a delivery, courier, or customer service role.
- In-depth knowledge of local Stourbridge shortcuts, traffic patterns, and community areas.
- A positive, proactive, and resilient approach to daily challenges.
- Access to a well-maintained and reliable bicycle and appropriate safety gear (helmet, lights).
Perks & Benefits
- Flexible working hours – choose when and where you want to ride to fit your lifestyle.
- Competitive earnings per delivery, with opportunities for increased earnings during peak times.
- Opportunity to stay active and fit while you work, embracing the outdoors.
- Be your own boss and enjoy the freedom of managing your own schedule.
- Access to a supportive rider community and dedicated support team.
- Rider insurance options and safety resources provided.
- Exclusive discounts and offers from Deliveroo partners.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application!