About Company
UniGroup Worldwide UTS is a global leader in relocation and logistics services, connecting individuals and businesses with unparalleled moving solutions across continents. With a vast network spanning over 180 countries, we pride ourselves on a legacy of reliability, precision, and exceptional customer service. From meticulously managing international moves to orchestrating complex corporate relocations, our commitment is to simplify the intricate world of logistics for our clients. We believe in fostering a supportive and dynamic work environment where every team member contributes to our global success and shared vision of seamless transitions. Joining UniGroup Worldwide UTS means becoming part of a diverse, innovative team dedicated to making a tangible difference in people’s lives and supply chains worldwide. We champion a culture of continuous improvement, valuing expertise, dedication, and a customer-first approach in all our operations.
Job Description
Are you a detail-oriented, organized, and proactive individual looking to kickstart or advance your career in the dynamic world of logistics? UniGroup Worldwide UTS, a renowned global leader in relocation and logistics, is urgently seeking a dedicated Delivery Logistics Clerk to join our vibrant team in Yaletown, Vancouver. This is an exciting opportunity to be at the heart of our operations, ensuring the smooth, efficient, and timely movement of goods and information across our extensive network.
As a Delivery Logistics Clerk, you will play a pivotal role in coordinating our daily delivery schedules, meticulously tracking shipments from dispatch to destination, and communicating effectively with drivers, clients, and internal teams. Your keen eye for detail will be crucial in processing a wide array of documentation, verifying manifests, and proactively resolving any logistical hiccups or discrepancies that may arise. This position requires someone who thrives in a fast-paced environment, possesses excellent problem-solving skills, and is adept at managing multiple tasks concurrently while maintaining an impeccable level of accuracy and adherence to deadlines.
Beyond administrative duties, you will be instrumental in maintaining our high standards of service delivery, directly impacting client satisfaction and operational efficiency. We are looking for an individual who is not only proficient with administrative tasks but also eager to learn, adapt, and grow within our global organization. If you are passionate about the intricacies of logistics, have a natural knack for organization, and are ready to contribute your skills to a world-class team, we encourage you to apply. This role offers a fantastic chance to develop your expertise in an essential industry, with abundant opportunities for professional growth and continuous learning within a supportive and collaborative environment. Join UniGroup Worldwide UTS and help us deliver excellence, one precise shipment at a time!
Key Responsibilities
- Coordinate and schedule daily deliveries, pickups, and dispatches in collaboration with drivers, warehouse, and operations teams.
- Track and monitor shipments using our proprietary systems, updating status in real-time and communicating any delays or issues to relevant stakeholders promptly.
- Prepare, verify, and process all necessary shipping documentation, including manifests, waybills, customs forms, and delivery receipts, ensuring accuracy and compliance.
- Act as the primary point of contact for drivers, addressing inquiries, providing support regarding routes, schedules, and delivery challenges, and escalating complex issues as needed.
- Liaise with clients to confirm delivery details, resolve discrepancies, and provide exceptional customer service throughout the delivery process.
- Maintain accurate and organized records of all logistics activities, ensuring data integrity within our systems for reporting and analysis.
- Assist in inventory management tasks, including receiving, sorting, and dispatching items as needed to support smooth warehouse operations.
- Identify and report any operational issues, contributing to problem-solving and continuous process improvement initiatives to enhance efficiency.
- Adhere strictly to all company policies, safety regulations, and industry standards to ensure a safe and compliant working environment.
Required Skills
- Excellent organizational and time management skills with the proven ability to prioritize effectively in a busy environment.
- Strong communication skills, both written and verbal, for interacting professionally with diverse teams, drivers, and clients.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- High level of accuracy and meticulous attention to detail in data entry, documentation, and record-keeping.
- Ability to work both independently with minimal supervision and collaboratively as part of a dynamic team.
- Demonstrated problem-solving capabilities and a proactive, analytical approach to challenges.
- Ability to handle multiple tasks concurrently and consistently meet tight deadlines.
- Familiarity with geographical areas and basic routing knowledge for Vancouver and surrounding regions.
Preferred Qualifications
- Previous experience (1+ year) in a logistics, transportation, or supply chain administrative role.
- Experience with logistics software or enterprise resource planning (ERP) systems (e.g., SAP, Oracle, custom TMS).
- Diploma or certificate in Logistics, Supply Chain Management, Business Administration, or a related field.
- Knowledge of local and international shipping regulations and customs procedures.
- Valid Class 5 driver's license with a clean driving record.
Perks & Benefits
- Competitive salary and a comprehensive benefits package including health, dental, and vision coverage.
- Generous paid time off, including vacation and sick leave, to support work-life balance.
- Opportunities for professional development, training, and career advancement within a leading global company.
- A collaborative and supportive work environment with a strong focus on teamwork and innovation.
- Access to modern office facilities in the vibrant Yaletown district, conveniently located near public transport and diverse amenities.
- Employee assistance program for personal and professional support services.
- Contribution to a pension/retirement savings plan for long-term financial security.
- Company-sponsored social events and team-building activities.
How to Apply
If you are eager to take on this challenging and rewarding role, we invite you to submit your application. Please click on the application link below to apply directly. Ensure your resume highlights your relevant experience and skills that align with this opportunity.