About Company
DPD is one of the UK’s leading parcel delivery companies, renowned for its innovative approach, exceptional service, and commitment to sustainability. As part of the DPDgroup, the largest parcel delivery network in Europe, we operate with a vast network and advanced technology to ensure efficient and reliable delivery services across the UK and internationally. Our success is built on the dedication of our diverse team and our focus on customer satisfaction, making DPD a trusted partner for businesses and individuals alike. We pride ourselves on creating a dynamic and supportive work environment where our employees can thrive and grow. The DPD Sunderland depot is a vital part of our national infrastructure, serving the local community and connecting it to our extensive global network. Joining DPD means becoming part of a forward-thinking organisation that continuously invests in its people, technology, and fleet to deliver outstanding results every day.
Job Description
Are you an energetic, reliable, and customer-focused individual looking for a dynamic role with immediate start and flexible hours? DPD in Sunderland is actively seeking dedicated Delivery Drivers to join our thriving team. This is an exciting opportunity to become an integral part of one of the UK’s most trusted logistics networks, playing a crucial role in connecting businesses and customers within the vibrant Sunderland area and beyond. As a Delivery Driver, you will be the friendly face of DPD, responsible for safely and efficiently delivering parcels with care, precision, and a positive attitude. We understand the importance of work-life balance, which is why we offer flexible scheduling options to accommodate various lifestyles, whether you’re seeking consistent full-time hours or a schedule that adapts to your personal commitments. We provide comprehensive training, a supportive team environment, and competitive compensation. You will be equipped with modern, well-maintained vehicles and cutting-edge handheld technology to ensure your daily tasks are performed efficiently. If you’re passionate about providing excellent customer service, enjoy being on the road, and are looking for a role that offers autonomy, a sense of accomplishment, and opportunities for career progression, we strongly encourage you to apply. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected, contributing to our collective success. Your commitment to reliability and customer satisfaction will directly impact our reputation for delivering excellence.
Key Responsibilities
- Safely and efficiently deliver parcels to residential and business customers within designated routes in Sunderland and surrounding areas.
- Load and unload parcels from your vehicle, ensuring accurate sorting and careful handling to prevent damage.
- Utilise handheld technology to manage deliveries, including scanning parcels, collecting signatures, and updating delivery statuses.
- Adhere strictly to all traffic laws, road safety regulations, and DPD's internal safety policies.
- Provide exceptional customer service, representing DPD professionally and courteously at all times.
- Complete daily vehicle checks (e.g., fuel, oil, tyres) and promptly report any maintenance issues or defects.
- Maintain a clean and organised delivery vehicle.
- Collaborate effectively with depot staff, dispatch teams, and fellow drivers to ensure smooth operations.
- Manage delivery schedules and optimise routes to ensure timely completion of all assigned deliveries.
- Handle cash or card payments for certain deliveries, if required, and accurately reconcile at the end of the shift.
Required Skills
- Full UK Driving Licence (Category B) with no more than 6 penalty points.
- Proven experience driving commercial vehicles (e.g., vans) or a strong track record of safe driving.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organisational and time management abilities, capable of managing multiple deliveries efficiently.
- Ability to work independently and as an effective team member.
- A positive attitude, strong work ethic, and a commitment to reliability.
- Physical ability to lift and carry parcels of varying weights and sizes safely.
- Basic geographical knowledge of Sunderland and surrounding areas.
- Right to work in the UK.
Preferred Qualifications
- Previous experience in a parcel delivery, courier, or logistics role.
- Familiarity with handheld delivery technology and route optimisation software.
- Knowledge of DPD's specific delivery processes and systems.
- A clean driving record with no previous driving convictions.
Perks & Benefits
- Competitive hourly rate with potential for performance-based bonuses.
- Flexible scheduling options to support a healthy work-life balance.
- Immediate start opportunities.
- Comprehensive paid training and ongoing professional development support.
- Access to modern, well-maintained delivery vehicles.
- Clear opportunities for career progression and advancement within DPD.
- Employee discount schemes on a range of products and services.
- Company pension scheme.
- Generous paid annual leave.
- A supportive, inclusive, and collaborative team environment.
How to Apply
If you are ready to hit the road with DPD and deliver excellence, we want to hear from you! Please click on the application link below to submit your CV and cover letter, outlining your relevant experience and why you are a great fit for our team. We look forward to receiving your application and potentially welcoming you aboard!