About Company
DPD is one of the UK’s leading time-critical carriers, providing an extensive range of delivery services both domestically and internationally. With a strong commitment to innovation, customer satisfaction, and sustainability, DPD leverages cutting-edge technology and a dedicated team to connect businesses and individuals across the globe. Our nationwide network of depots and state-of-the-art sortation hubs ensures that millions of parcels are delivered safely, efficiently, and on time every day. At DPD, we believe in empowering our employees, fostering a supportive work environment, and investing in their growth, making us a fantastic place to build a rewarding career.
Job Description
Are you a highly motivated, customer-focused individual with a passion for driving and delivering excellence? DPD is seeking dedicated Delivery Drivers to join our dynamic team, serving the vibrant community of Battery Park, Newcastle, and the surrounding areas. This is a crucial role where you will be the face of DPD, responsible for ensuring the timely and safe delivery of parcels to our valued customers. You’ll navigate local routes, manage your daily workload efficiently, and provide exceptional service with every interaction.
We’re looking for individuals who take pride in their work, possess a strong sense of responsibility, and enjoy the independence of being on the road. This role offers more than just a job; it’s an opportunity to become an integral part of a world-renowned logistics network, contributing directly to our mission of connecting people and businesses. If you’re reliable, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you. Join DPD and drive your career forward with a company that values its people and delivers on its promises.
Key Responsibilities
- Safely and efficiently operate a DPD vehicle to deliver and collect parcels in the designated Battery Park, Newcastle route and surrounding areas.
- Perform daily vehicle checks and ensure the vehicle is maintained to DPD's operational standards.
- Plan and manage your delivery route effectively, utilising DPD’s state-of-the-art route optimisation technology.
- Provide exceptional customer service, maintaining a polite and professional demeanour at all times.
- Accurately scan and record all parcel deliveries and collections using handheld scanning equipment.
- Handle parcels with care, ensuring they are delivered undamaged and in accordance with company policies.
- Adhere strictly to all road safety regulations and company driving policies.
- Resolve any delivery-related issues promptly and efficiently, escalating complex problems to the depot team when necessary.
- Maintain clear and accurate delivery records and communicate any issues or delays to the operations team.
- Represent DPD professionally, upholding our brand image and commitment to service excellence.
Required Skills
- Full UK driving license (Category B) with no more than 6 penalty points.
- Excellent knowledge of local road networks in Battery Park, Newcastle, and surrounding areas.
- Strong communication and interpersonal skills to interact effectively with customers and colleagues.
- Ability to work independently and manage time efficiently to meet delivery deadlines.
- Reliable, punctual, and highly organised.
- Physical ability to lift and carry parcels of varying weights and sizes.
- A customer-focused attitude with a commitment to delivering high-quality service.
- Basic IT literacy for operating handheld scanning devices.
Preferred Qualifications
- Previous experience in a multi-drop delivery or courier role.
- Familiarity with DPD’s systems and procedures.
- A positive, can-do attitude with a proactive approach to problem-solving.
- Experience driving a commercial van or similar vehicle.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive training and ongoing support to help you succeed.
- Generous holiday allowance.
- Company pension scheme.
- Employee discount schemes.
- Access to DPD's employee assistance program.
- Opportunity for career progression within a leading logistics company.
- Modern, well-maintained delivery vehicles.
- Full uniform and protective equipment provided.
How to Apply
Ready to hit the road with DPD? We encourage all qualified and enthusiastic candidates to apply by clicking on the application link below. Please ensure your application highlights your relevant driving experience and customer service skills. We look forward to reviewing your application and potentially welcoming you to the DPD family!