About Company
Vincenzo’s has been a cornerstone of the Waterloo community for decades, renowned as a premier gourmet Italian market. We are more than just a grocery store; we are a culinary destination where passion for quality ingredients, authentic flavors, and exceptional customer service converge. From our meticulously curated selection of local and imported produce, artisanal cheeses, and specialty meats to our freshly baked goods and extensive array of gourmet prepared foods, every item at Vincenzo’s is chosen with our customers’ delight in mind. Our commitment extends to creating a warm, inviting atmosphere where food lovers can explore, discover, and connect. We believe in fostering a supportive and energetic work environment, where every team member contributes to our legacy of excellence. Joining Vincenzo’s means becoming part of a family that values tradition, innovation, and a shared love for fine food, all while delivering unparalleled quality directly to our customers.
Job Description
Are you looking for a dynamic, hands-on role with the flexibility to fit your schedule? Vincenzo’s, Waterloo’s beloved gourmet Italian market, is searching for an enthusiastic and reliable Delivery Driver Assistant to join our dedicated team. This is an incredible opportunity to play a vital part in bringing exceptional culinary experiences directly to our customers’ homes and businesses across Westmount and the wider Waterloo region. At Vincenzo’s, we pride ourselves on offering an unparalleled selection of fresh produce, artisanal cheeses, gourmet meats, baked goods, and specialty imported items. Our commitment to quality extends beyond our products to every aspect of our customer service, including our efficient and friendly delivery service. As a Delivery Driver Assistant, you won’t just be moving packages; you’ll be an ambassador for our brand, ensuring that every order arrives perfectly and contributes to a delightful customer experience. This role is perfect for someone who thrives in a fast-paced environment, enjoys being on the go, and possesses a strong work ethic. You’ll work closely with our experienced delivery drivers, assisting them with all facets of the delivery process. This includes everything from accurately picking and organizing orders in our dispatch area, carefully loading and unloading vehicles to prevent damage, assisting with route navigation to ensure timely deliveries, and providing excellent customer service at each stop. You will also support the driver with basic vehicle checks and maintaining the cleanliness and organization of the delivery vehicle. We value flexibility, and this position is structured to accommodate various schedules, making it ideal for students, part-time job seekers, or anyone looking to supplement their income with meaningful work. If you’re passionate about food, customer satisfaction, and being part of a vibrant local business, we encourage you to apply. Join Vincenzo’s and help us continue our tradition of excellence in serving the Waterloo community with fresh, high-quality products and unparalleled service. This is a chance to gain valuable experience in logistics, customer service, and the gourmet food industry, all while enjoying a supportive team atmosphere.
Key Responsibilities
- Assist the primary delivery driver with loading and unloading orders from the delivery vehicle.
- Verify order accuracy against delivery manifests before leaving the dispatch area and at customer drop-off.
- Help navigate efficient delivery routes and optimize schedules for timely service.
- Provide exceptional customer service during deliveries, representing Vincenzo's with professionalism and courtesy.
- Safely transport goods, ensuring items are protected from damage during transit.
- Support the driver with basic vehicle inspections and maintaining cleanliness and organization of the delivery space.
- Communicate effectively with the dispatch team and customers regarding any delivery updates or issues.
- Adhere to all traffic laws and company safety policies.
- Assist with in-store duties or order preparation during non-delivery times, as needed.
Required Skills
- Ability to lift and carry heavy packages (up to 50 lbs) regularly.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Reliability and punctuality.
- Basic knowledge of the Waterloo area roads and neighborhoods.
- Ability to work effectively in a team environment.
- Valid G-class driver's license with a clean driving record (preferred, but not strictly required for assistant role).
Preferred Qualifications
- Previous experience in a delivery, logistics, or customer service role.
- Familiarity with gourmet food products or the retail food industry.
- Flexibility to work various shifts, including evenings and weekends.
- A passion for providing outstanding service and a positive attitude.
Perks & Benefits
- Flexible scheduling options to suit your lifestyle.
- Opportunity to work with a beloved local brand and high-quality products.
- A supportive and friendly team environment.
- Employee discounts on Vincenzo's gourmet products.
- Valuable experience in logistics, customer service, and the food industry.
- Competitive hourly wages.
How to Apply
If you are eager to contribute to a vibrant local business and believe you have the skills and enthusiasm for this role, we encourage you to apply today! Please click on the application link below to submit your interest.