About Company
GIG Logistics is a leading indigenous logistics company in Nigeria, renowned for its innovative approach to package delivery, haulage, and freight forwarding services. With a vast network spanning across Nigeria, Ghana, and the United States, we are committed to providing seamless, reliable, and efficient logistics solutions that empower businesses and individuals. Our core values revolve around customer satisfaction, technological advancement, and a robust operational framework. We believe in fostering a dynamic work environment where employees are encouraged to grow, innovate, and contribute significantly to our collective success. Joining GIG Logistics means becoming part of a forward-thinking team dedicated to redefining the logistics landscape.
Job Description
Are you a highly motivated, energetic, and dependable individual looking to kickstart or further your career in the fast-paced world of logistics and transportation? GIG Logistics, a pioneer and a leading indigenous logistics company in Nigeria, is actively seeking a dedicated Delivery Assistant to join our vibrant and growing team in Etche, Port Harcourt. This is a crucial and hands-on role that directly supports our extensive dispatch and transport operations, ensuring the timely, secure, and accurate delivery of a diverse range of parcels and goods to our valued customers across the region.
As a Delivery Assistant, you will be an indispensable part of our last-mile delivery success, working in close collaboration with our experienced dispatch riders and drivers. Your daily responsibilities will be dynamic and varied, moving you through different aspects of our operations. From the moment packages arrive at our service center, you’ll be involved in meticulously sorting, organizing, and preparing them for dispatch. You will play a key role in accurately loading vehicles, ensuring that items are safely secured for transit. During delivery routes, you will assist with navigation, engage respectfully with customers, and ensure smooth parcel handover, all while upholding GIG Logistics’ renowned standards of service excellence.
This position is ideally suited for someone who enjoys being active and on the move, possesses a keen eye for detail, and thrives in a collaborative environment where efficiency and customer satisfaction are paramount. Your ability to manage tasks effectively under pressure and contribute positively to a team will be highly valued. You will be instrumental in upholding GIG Logistics’ reputation for reliable, prompt, and efficient service, contributing directly to our operational excellence and strengthening customer loyalty within the Etche community and beyond. We are looking for an individual who is not only physically capable of handling packages but also demonstrates a strong sense of responsibility, initiative, and a proactive attitude towards problem-solving.
If you are eager to learn, committed to excellence, and aspire to grow within a leading logistics company that values its employees, we strongly encourage you to apply. This role offers an invaluable opportunity to gain practical, hands-on experience in logistics, understand the intricate mechanics of supply chain management, and develop essential professional and interpersonal skills within a supportive, progressive, and technologically advanced organization. Join GIG Logistics and become a vital part of the team that keeps businesses connected and communities moving forward across Nigeria!
Key Responsibilities
- Assist dispatch riders and drivers in loading and unloading packages, ensuring proper handling and securing of goods.
- Verify packages against manifests or delivery schedules to ensure accuracy before dispatch.
- Accompany drivers on delivery routes, providing assistance with navigation, customer communication, and parcel handover.
- Safeguard packages from damage, loss, or theft during transit and delivery.
- Maintain clear and respectful communication with customers during delivery, ensuring a positive experience.
- Assist with basic vehicle checks and maintenance reporting as required.
- Organize and sort packages in the dispatch hub for efficient route planning.
- Handle delivery documentation, including signing and obtaining signatures, accurately.
- Report any delivery issues, delays, or customer feedback to the dispatcher or supervisor promptly.
- Adhere strictly to all company safety protocols and traffic regulations.
Required Skills
- Basic literacy and numeracy skills
- Ability to lift and carry heavy packages (up to 25kg)
- Strong communication and interpersonal skills
- Good sense of direction and familiarity with Etche, Port Harcourt routes (or willingness to learn quickly)
- Punctual and reliable
- Ability to work effectively in a fast-paced environment
- Physical stamina and endurance
- Strong sense of responsibility and initiative
Preferred Qualifications
- High School Leaving Certificate (SSCE/WAEC)
- Previous experience in a delivery, dispatch, or logistics support role (even informal)
- Basic knowledge of vehicle safety procedures
- Customer service experience
Perks & Benefits
- Competitive monthly salary
- Health and wellness support programs
- Opportunity for career growth and advancement within a leading logistics company
- Comprehensive on-the-job training and skill development
- Supportive and collaborative team environment
- Access to company welfare initiatives and employee recognition programs
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume is updated and highlights any relevant experience. We look forward to reviewing your application.