About Company
Cox Communications is a leading provider of internet, television, telephone, and home security services, serving residential and business customers across the United States. With a rich history of innovation, Cox is dedicated to connecting people to the things they love, leveraging cutting-edge technology and a customer-centric approach. As a subsidiary of Cox Enterprises, one of the nation’s largest privately-held communications, media, and automotive services companies, we are committed to building a brighter future through digital excellence, community involvement, and fostering a diverse and inclusive workplace. Our team thrives on collaboration, challenging the status quo, and using data-driven insights to enhance our offerings and improve the customer experience across various digital content platforms.
Job Description
Are you passionate about understanding user behavior in the digital entertainment landscape? Do you have a knack for transforming complex data into actionable strategies that drive engagement and growth? Cox Communications is seeking a talented and insightful Data Analyst with a specialization in Music Streaming to join our dynamic team in Jacksonville, Florida. In this pivotal role, you will delve deep into vast datasets related to digital content consumption, specifically focusing on streaming patterns, user preferences, and performance metrics across various platforms. While Cox Communications doesn’t operate a dedicated music streaming service, our extensive media and entertainment partnerships, alongside our digital content distribution channels, generate a wealth of user interaction data relevant to the streaming ecosystem. You will be instrumental in identifying trends, evaluating content performance, optimizing user experience, and supporting strategic decision-making that influences our digital product development and content strategies. This role is perfect for a data enthusiast who is eager to apply their analytical skills to the exciting and rapidly evolving world of digital media and entertainment.
Key Responsibilities
- Collect, clean, and analyze large datasets pertaining to digital content consumption, with a focus on music streaming patterns, user engagement, and platform interactions.
- Develop and maintain dashboards and reports that provide key stakeholders with clear, actionable insights into content performance, audience demographics, and consumption trends.
- Conduct ad-hoc analyses to answer specific business questions, explore emerging trends, and identify opportunities for growth and optimization within the digital media space.
- Collaborate with product, marketing, and content teams to define KPIs, measure the impact of new features or content initiatives, and inform strategic planning.
- Utilize statistical methods and data visualization tools to present findings in an understandable and compelling manner to both technical and non-technical audiences.
- Identify and interpret data anomalies, providing explanations and recommendations for further investigation.
- Contribute to the continuous improvement of data collection, storage, and analytical processes.
- Stay informed about industry best practices, emerging technologies, and competitive landscapes in digital streaming and data analytics.
Required Skills
- Proficiency in SQL for data extraction and manipulation
- Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker)
- Advanced analytical and problem-solving skills
- Familiarity with Python or R for statistical analysis and data modeling
- Ability to translate complex data into clear, actionable business insights
- Excellent communication and presentation skills
- Bachelor's degree in Data Science, Statistics, Computer Science, Economics, or a related quantitative field
- Minimum of 3 years of experience in data analysis, preferably within the media, entertainment, or tech industry
Preferred Qualifications
- Master's degree in a quantitative field
- Experience with A/B testing methodologies and experimental design
- Understanding of digital advertising, subscription models, and content monetization strategies
- Familiarity with cloud data platforms (e.g., AWS Redshift, Google BigQuery, Snowflake)
- Experience with machine learning techniques for recommendation systems or predictive analytics
Perks & Benefits
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company match
- Generous paid time off, including vacation, sick leave, and holidays
- Tuition reimbursement and professional development opportunities
- Employee discounts on Cox products and services
- Access to a vibrant, inclusive, and collaborative work environment
- Wellness programs and employee assistance initiatives
How to Apply
Interested candidates are encouraged to apply by clicking on the link below. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and exploring how your expertise can contribute to Cox Communications.