About Company
KCOM is a leading provider of communications and IT services, deeply rooted in the heart of Hull and East Yorkshire. With a rich heritage spanning over a century, we’ve been connecting communities and businesses with cutting-edge technology, from pioneering telephone services to rolling out ultra-fast full-fibre broadband across the region. At KCOM, we believe in the power of connection – not just through our products, but through our people and the communities we serve. We’re an innovative, customer-centric organisation committed to digital transformation and empowering our customers to thrive in a connected world. Joining KCOM means becoming part of a forward-thinking team that values collaboration, creativity, and a relentless pursuit of excellence, all while making a tangible difference to thousands of lives every day.
Job Description
Are you a creative powerhouse with a knack for crafting compelling narratives that resonate in the digital space? KCOM is seeking an imaginative and results-driven Content Creator to join our dynamic marketing team, focusing specifically on our remote campaigns. In this pivotal role, you will be instrumental in conceptualising, producing, and optimising high-quality content that drives engagement, builds brand awareness, and supports our remote customer acquisition and retention strategies. You will be responsible for developing a diverse range of digital assets, including captivating social media posts, engaging blog articles, informative website copy, dynamic email campaigns, and compelling video scripts, all tailored to meet the unique needs of our various customer segments. This is more than just writing; it’s about understanding our audience, identifying key messaging, and translating complex technical information into accessible and exciting content that inspires action. You will collaborate closely with our marketing strategists, digital advertising specialists, and product teams to ensure content aligns with overarching campaign goals and brand guidelines. If you are passionate about storytelling, have a keen eye for detail, and thrive in an environment where your creative input directly impacts business success, we encourage you to apply. This role offers an incredible opportunity to shape KCOM’s digital voice and contribute to the continued success of a company at the forefront of telecommunications innovation in the UK.
Key Responsibilities
- Develop, write, and edit high-quality digital content for various remote campaign channels, including social media, blogs, websites, email, and digital advertising.
- Collaborate with marketing strategists to understand campaign objectives, target audiences, and key messages, translating them into engaging content.
- Conduct thorough research on industry trends, customer pain points, and competitor activities to inform content strategy and ensure relevance.
- Optimise content for SEO to improve organic search visibility and drive traffic to KCOM’s digital platforms.
- Manage content calendars, ensuring timely delivery of all assigned projects and maintaining consistency across all remote campaigns.
- Monitor and analyse content performance using analytics tools, providing insights and recommendations for continuous improvement.
- Work with graphic designers and video editors to create visually appealing and multimedia-rich content assets.
- Ensure all content adheres to KCOM’s brand voice, tone, style guidelines, and regulatory compliance standards.
Required Skills
- Proven experience as a Content Creator, Copywriter, or similar role with a strong portfolio of digital content.
- Exceptional writing, editing, and proofreading skills with an impeccable grasp of English grammar and style.
- Demonstrable understanding of SEO principles and content optimisation techniques.
- Proficiency with content management systems (CMS) and marketing automation platforms.
- Strong ability to translate complex ideas into clear, concise, and engaging content for various audiences.
- Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment.
- Creative mindset with a strategic approach to content development.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
- Experience creating content for the telecommunications, IT, or technology sectors.
- Familiarity with digital analytics tools (e.g., Google Analytics).
- Experience with A/B testing and optimising content for conversion.
- Basic knowledge of graphic design principles or video production concepts.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous pension scheme.
- Private medical insurance.
- 25 days annual leave plus bank holidays, with options to buy/sell extra days.
- Comprehensive training and professional development opportunities.
- Flexible working arrangements and a supportive remote work culture.
- Employee assistance program for health and wellbeing.
- Discounted KCOM services.
- Opportunities for career progression within a leading regional company.
How to Apply
Ready to bring your creative talents to KCOM and shape our remote campaigns? We encourage all qualified candidates to apply by clicking on the application link below. Please ensure your CV and a cover letter outlining your experience and why you are the ideal candidate for this role are submitted. We look forward to reviewing your application and exploring how you can contribute to our team!