About Company
Cognizant (Nasdaq-100) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. We are committed to fostering an inclusive culture and building a diverse workforce that reflects the clients and communities we serve. Join us and help shape the future of technology and business.
Job Description
Are you a master of clarity and precision, capable of demystifying complex technical concepts for diverse audiences? Cognizant Technology Solutions is seeking an experienced and dedicated Technical Writer to join our dynamic team in Louisville, Kentucky. In this pivotal role, you will be instrumental in creating, editing, and maintaining comprehensive technical documentation that supports our cutting-edge software solutions and IT services. You will collaborate closely with product managers, developers, quality assurance teams, and other subject matter experts to gather information and ensure the accuracy, completeness, and usability of all technical content. This position demands a meticulous individual with a keen eye for detail, exceptional organizational skills, and a passion for transforming intricate technical jargon into clear, concise, and engaging user guides, API documentation, system manuals, and process flows. As a Technical Writer at Cognizant, you will play a critical role in enhancing user experience, streamlining internal processes, and ensuring that our documentation empowers users and stakeholders to effectively understand and utilize our technological innovations. If you thrive in a fast-paced environment and are eager to contribute to a global leader in digital transformation, we encourage you to apply.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user manuals, installation guides, API documentation, release notes, online help content, and internal process documents.
- Collaborate proactively with software engineers, product managers, quality assurance, and other subject matter experts (SMEs) to gather accurate and comprehensive technical information.
- Translate complex technical information into clear, concise, and understandable content tailored for various target audiences, from end-users to technical developers.
- Ensure documentation adheres to established style guides, terminology, and branding standards, maintaining consistency across all materials.
- Manage the entire documentation lifecycle, from initial draft through review, revision, and final publication, using appropriate tools and content management systems.
- Conduct thorough content reviews and peer edits to ensure accuracy, grammar, punctuation, and overall quality of all written materials.
- Participate in design and review meetings, providing valuable input on user interface text, messaging, and overall information architecture.
- Stay updated with industry best practices, new documentation tools, and emerging trends in technical communication to continuously improve documentation processes and quality.
Required Skills
- Proven experience as a Technical Writer in a software or IT services environment.
- Exceptional written and verbal communication skills with a strong command of English grammar and style.
- Proficiency with documentation tools (e.g., Microsoft Office Suite, Confluence, Jira, Adobe FrameMaker, MadCap Flare, அல்லது similar authoring tools).
- Ability to quickly grasp complex technical concepts and translate them into easily understandable content.
- Strong analytical skills and meticulous attention to detail.
- Experience working within an Agile/Scrum development methodology.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field.
- Experience with content management systems (CMS) and version control tools.
- Familiarity with UI/UX principles and how they relate to user documentation.
- Knowledge of various publication formats (e.g., HTML, PDF, Markdown) and ability to publish across multiple platforms.
- Portfolio showcasing a range of technical documentation samples.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) matching program to help you plan for your future.
- Generous paid time off (PTO), holidays, and sick leave.
- Opportunities for professional development, training, and career advancement.
- Employee assistance program for personal and professional support.
- Modern, collaborative, and inclusive work environment.
- Access to a wide range of employee wellness programs and resources.
How to Apply
To apply for this exciting opportunity and become a part of the Cognizant team in Louisville, Kentucky, please click on the application link below. We look forward to reviewing your application and learning more about how your skills and experience can contribute to our success.