About Company
Jobber is an award-winning technology company that helps small home service businesses organize their entire operations, from scheduling and dispatching to invoicing and payments. With over 200,000 home service professionals in 60+ countries trusting Jobber, we are committed to making a tangible difference in the lives of entrepreneurs and their teams. Our platform empowers businesses like yours to grow, compete, and succeed by providing the tools they need to streamline workflows, impress customers, and boost profitability. We foster a vibrant, inclusive, and collaborative culture where innovation thrives and every team member has the opportunity to make a significant impact. At Jobber, we believe in supporting our employees with an environment that encourages learning, professional growth, and work-life balance, all while working towards a shared mission of championing small businesses.
Job Description
As a Cloud Systems Deployment Assistant at Jobber, you will play a pivotal role in ensuring the seamless, efficient, and reliable delivery of our cutting-edge field service management platform to our global customer base. Working entirely remotely, you will be an integral part of our dynamic Infrastructure team, contributing to the deployment, management, and optimization of our cloud-based systems. This position offers an exciting opportunity for an enthusiastic individual to grow their skills in a fast-paced, modern DevOps environment, directly impacting how thousands of small businesses operate daily.
You will be responsible for supporting and enhancing our continuous integration and continuous deployment (CI/CD) pipelines, helping to automate various stages of our software release cycle from code commit to production rollout. This involves working with a variety of cloud technologies, scripting languages (like Python or Bash), and deployment tools (such as Jenkins, GitLab CI, or similar platforms) to streamline our processes and reduce manual intervention. Your daily tasks will include assisting with the setup and configuration of deployment environments, executing deployment routines, monitoring the health and performance of our deployed applications using advanced observability tools, and collaborating closely with software development and site reliability engineering teams to resolve deployment-related issues swiftly and effectively. You will also contribute to maintaining documentation for our deployment processes and configurations, ensuring knowledge sharing and operational consistency across the team.
The ideal candidate will have a foundational understanding of cloud platforms (AWS, Azure, or GCP), experience with scripting, and a keen eye for detail. You’ll be instrumental in maintaining system integrity, ensuring high availability, and supporting our commitment to delivering a robust and scalable solution. Familiarity with containerization technologies like Docker and orchestration tools will be a significant asset, as will an understanding of infrastructure as code principles. This remote role demands strong self-management skills, excellent communication, and the ability to work collaboratively across different time zones, leveraging modern communication and collaboration tools. We are looking for someone who is eager to learn, proactive in identifying potential improvements in our deployment workflows, and passionate about building resilient and efficient deployment strategies. Join us and help empower small businesses to succeed, one seamless and reliable deployment at a time, making a tangible difference in the lives of our users globally.
Key Responsibilities
- Assist in the maintenance and optimization of CI/CD pipelines to ensure efficient software deployments.
- Automate deployment processes using scripting languages (e.g., Python, Bash) and relevant tools.
- Monitor the performance and health of deployed cloud applications and infrastructure.
- Collaborate with development and SRE teams to troubleshoot and resolve deployment-related issues.
- Participate in the configuration and setup of development, staging, and production environments.
- Contribute to maintaining comprehensive documentation for deployment processes and system configurations.
- Support the implementation of infrastructure as code (IaC) principles.
- Learn and adapt to new cloud technologies and DevOps best practices.
- Ensure system integrity, security, and high availability of deployed services.
Required Skills
- Foundational understanding of cloud platforms (AWS, Azure, or GCP)
- Proficiency in at least one scripting language (e.g., Python, Bash)
- Familiarity with CI/CD concepts and tools (e.g., Jenkins, GitLab CI, GitHub Actions)
- Basic knowledge of containerization technologies (e.g., Docker)
- Experience with version control systems (e.g., Git)
- Understanding of Linux operating systems
- Strong problem-solving and troubleshooting skills
- Excellent written and verbal communication skills
- Ability to work effectively in a remote team environment
Preferred Qualifications
- Relevant cloud certifications (e.g., AWS Certified Cloud Practitioner)
- Experience with infrastructure as code tools (e.g., Terraform, CloudFormation)
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack)
- Familiarity with Kubernetes orchestration
- Prior experience in a DevOps or SRE-focused role
- Bachelor's degree in Computer Science, Engineering, or a related field
Perks & Benefits
- Competitive salary and stock options
- Comprehensive health, dental, and vision benefits
- Flexible work hours and remote-first culture
- Generous vacation and paid time off
- Professional development opportunities and education stipend
- Home office setup allowance
- Wellness programs and mental health support
- Parental leave benefits
- Virtual social events and team building activities
How to Apply
Interested candidates are encouraged to apply by clicking on the link below. Please ensure your resume highlights your relevant experience and skills, especially in cloud environments and deployment automation. We look forward to reviewing your application and exploring how you can contribute to Jobber’s success.