About Company
First National Bank Botswana (FNB Botswana) stands as a prominent and trusted financial institution, deeply embedded in the economic fabric of Botswana. As a leading bank, we are committed to providing innovative banking solutions to individuals, businesses, and corporate clients across the nation. Our heritage is built on a foundation of integrity, customer-centricity, and a relentless pursuit of excellence. We believe in empowering our employees and fostering a collaborative environment where every team member can thrive and contribute to our collective success. FNB Botswana is not just a bank; it’s a partner in progress, dedicated to driving economic growth and creating lasting value for our stakeholders and the communities we serve. Joining FNB means becoming part of a dynamic team that is shaping the future of finance in Botswana, offering unparalleled opportunities for professional development and a chance to make a tangible impact.
Job Description
We are actively seeking a highly organized, detail-oriented, and proactive Clerk to join our vibrant team in Gaborone. This is an immediate start position, requiring a candidate who can hit the ground running and quickly adapt to our fast-paced banking environment. As a Clerk at FNB Botswana, you will play a crucial support role in ensuring the smooth and efficient operation of our daily administrative and operational tasks. Your responsibilities will span across various departments, contributing significantly to data management, record-keeping, and general office support. This role is ideal for someone with strong administrative skills, a meticulous approach to work, and a genuine interest in the financial services sector. You will be instrumental in maintaining accurate records, processing documents, and supporting front-line and back-office teams, ensuring that our commitment to operational excellence and customer satisfaction is consistently met. We are looking for a dedicated individual who can uphold our high standards of service and compliance, contributing positively to our team culture and our overarching mission.
Key Responsibilities
- Manage and organize physical and digital files, ensuring accuracy and easy retrieval.
- Process various banking documents, forms, and transactions with precision and efficiency.
- Assist with data entry and maintenance in the bank's internal systems.
- Handle incoming and outgoing correspondence, including sorting mail and preparing shipments.
- Provide administrative support to different departments as needed, including scheduling and material preparation.
- Ensure compliance with all internal policies, procedures, and regulatory requirements.
- Assist in preparing reports, summaries, and presentations.
- Attend to customer inquiries and direct them to the appropriate department when necessary.
- Maintain office supplies inventory and place orders when required.
- Support the general cleanliness and organization of the office environment.
Required Skills
- High school diploma or equivalent (BGCSE)
- Minimum of 1 year of administrative or clerical experience, preferably in a corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional attention to detail and accuracy in data handling.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills in English.
- Ability to work independently and as part of a team.
- Proven ability to handle sensitive information with discretion and confidentiality.
Preferred Qualifications
- A Certificate or Diploma in Business Administration, Office Management, or a related field.
- Previous experience within the banking or financial services industry.
- Familiarity with banking software or enterprise resource planning (ERP) systems.
- Ability to multi-task and prioritize effectively in a dynamic environment.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive health insurance package.
- Retirement savings plan contributions.
- Generous paid time off and leave policies.
- Opportunities for professional development and career advancement within FNB Botswana.
- Employee wellness programs.
- Access to exclusive employee banking benefits.
- A supportive and inclusive work environment.
How to Apply
If you are ready to kickstart your career with a leading financial institution, we encourage you to apply immediately. Please click on the application link below to submit your detailed CV and a cover letter outlining your suitability for this role. Ensure all required fields are accurately completed. We look forward to reviewing your application and potentially welcoming you to the FNB Botswana family.