About Company
Hôtel La Reine de Mbandaka is a premier hospitality destination in the heart of Équateur Province, offering guests an unparalleled experience of comfort, local culture, and exceptional service. As a cornerstone of the Mbandaka community, we pride ourselves on maintaining the highest standards of cleanliness and guest satisfaction. Our commitment extends to creating a welcoming and pristine environment for every visitor, from the moment they step into our lobby to their relaxing stay in our well-appointed rooms. We believe that a clean and well-maintained establishment is fundamental to delivering memorable guest experiences and fostering a positive reputation within the vibrant landscape of Mbandaka. Join our dedicated team and contribute to the legacy of excellence at Hôtel La Reine de Mbandaka, where your hard work directly enhances the comfort and well-being of our valued guests.
Job Description
Are you meticulously detail-oriented, reliable, and passionate about creating spotless environments? Hôtel La Reine de Mbandaka is seeking a dedicated Cleaner – Office & Hotel Maintenance to join our esteemed team. In this pivotal role, you will be instrumental in upholding our reputation for pristine conditions and exceptional guest comfort. You will be responsible for ensuring the cleanliness and hygiene of all hotel areas, including guest rooms, common areas, offices, and back-of-house facilities. This is more than just a cleaning job; it’s about being an integral part of our commitment to excellence, ensuring every surface sparkles and every space is inviting. You will work diligently to maintain our high standards, paying close attention to detail and contributing directly to the positive experience of our guests and the efficiency of our operations. We are looking for someone who takes immense pride in their work, is proactive in identifying and addressing cleaning needs, and truly understands the critical role cleanliness plays in the hospitality industry. If you are a hardworking individual who thrives in a dynamic environment, possesses strong initiative, and is deeply committed to delivering outstanding results, we encourage you to apply and become a valued member of the Hôtel La Reine de Mbandaka family, helping us continue to provide an outstanding guest experience.
Key Responsibilities
- Perform thorough cleaning of guest rooms, including making beds, changing linens, vacuuming, dusting, and sanitizing bathrooms to hotel standards.
- Clean and maintain public areas such as lobbies, corridors, elevators, restrooms, and meeting rooms, ensuring they are always presentable.
- Execute deep cleaning tasks on a scheduled basis, including floor polishing, window washing, and upholstery cleaning.
- Manage and replenish cleaning supplies, ensuring all designated areas are adequately stocked and organized.
- Properly handle and dispose of waste and recyclable materials in accordance with hotel procedures.
- Report any maintenance issues, damages, or safety hazards immediately to supervision to ensure prompt resolution.
- Adhere strictly to all health, safety, and hygiene regulations and company policies.
- Assist with laundry services as needed, including washing, drying, and folding linens and towels.
- Collaborate effectively with other hotel staff, including front desk and kitchen teams, to ensure a seamless guest experience.
- Maintain a professional and friendly demeanor when interacting with guests and colleagues, embodying the hotel's welcoming spirit.
Required Skills
- Proven ability to work independently and efficiently, as well as collaboratively within a team.
- Strong attention to detail and a consistently high standard for cleanliness and hygiene.
- Physical stamina and the ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.
- Reliability, punctuality, and a strong, consistent work ethic.
- Basic understanding of cleaning chemicals and equipment operation.
- Ability to follow verbal and written instructions accurately and efficiently.
Preferred Qualifications
- Prior experience (6+ months) in hotel or office cleaning, or a similar hospitality role.
- Familiarity with various cleaning techniques and equipment specific to the hospitality industry.
- Knowledge of health and safety regulations pertinent to cleaning operations.
- Proficiency in French or Lingala is a significant advantage for communication with guests and staff.
- A proactive attitude, excellent problem-solving skills, and a willingness to learn and adapt to new procedures.
Perks & Benefits
- Competitive monthly salary reflecting your dedication and hard work.
- Stable full-time employment within a reputable local establishment.
- Supportive, friendly, and collaborative team environment.
- Opportunities for on-the-job training and continuous skill development.
- Provision of professional uniforms and all necessary cleaning equipment.
- Complimentary staff meals during your shifts.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their comprehensive CV and a brief cover letter outlining their experience, dedication to cleanliness, and suitability for the role. Please ensure your application highlights your commitment to maintaining high standards and your ability to contribute positively to our team. We look forward to receiving your application and potentially welcoming you to the Hôtel La Reine de Mbandaka family.