About Company
CapMetro (Capital Metropolitan Transportation Authority) is the regional public transportation provider for the Austin, Texas metropolitan area. We are committed to connecting people, places, and communities, driving economic growth, and enhancing the quality of life for our residents through safe, reliable, and accessible transit services. With a diverse fleet of buses and trains, and a dedicated team of professionals, we move over 30 million passengers annually. At CapMetro, you’re not just driving a bus; you’re driving the future of Austin, ensuring essential connections and contributing to a more sustainable, equitable city. We believe in investing in our employees, providing comprehensive training, competitive benefits, and a supportive work environment where every individual can thrive and grow.
Job Description
Are you passionate about serving your community and looking for a stable career with excellent benefits? CapMetro is actively seeking dedicated and responsible individuals to join our team as City Bus Drivers! This is an exceptional opportunity for those who are ready to make a significant impact on daily life in Austin, even if you don’t have prior bus driving experience. We provide comprehensive, paid training to ensure you are fully equipped with the skills and knowledge needed to safely and effectively operate our state-of-the-art transit buses. As a CapMetro City Bus Driver, you will be the face of public transit, ensuring millions of passengers reach their destinations safely, comfortably, and on time. You will navigate established routes, adhere to schedules, and provide outstanding customer service to a diverse ridership. We are looking for individuals with a strong commitment to safety, a professional demeanor, and a desire to contribute positively to the Austin community. Join us and become a vital part of Austin’s growth and connectivity, enjoying a rewarding career with great compensation, robust health plans, and a secure future.
Key Responsibilities
- Safely operate CapMetro transit buses on designated routes and schedules, adhering to all traffic laws and company policies.
- Provide exceptional customer service to all passengers, including assisting with boarding and alighting, answering questions, and addressing concerns professionally.
- Collect fares and issue transfers accurately, ensuring proper payment procedures are followed.
- Conduct pre-trip and post-trip inspections of the bus, reporting any mechanical defects or safety issues promptly.
- Maintain a clean and comfortable environment for passengers during their commute.
- Communicate effectively with dispatch, supervisors, and other team members using two-way radio systems.
- Manage unexpected situations such as traffic delays, detours, or passenger incidents with calmness and good judgment.
- Adhere strictly to all safety protocols and accessibility requirements for passengers with disabilities.
- Complete necessary paperwork, including trip sheets, incident reports, and passenger counts.
Required Skills
- Valid Texas Driver’s License with a clean driving record.
- Ability to obtain a Commercial Driver’s License (CDL) Class B with Passenger (P) endorsement and Airbrake (A) restriction removed (training provided).
- Excellent customer service and communication skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong commitment to safety and adherence to regulations.
- Ability to read, understand, and follow instructions and schedules.
- Must be at least 21 years of age.
- High school diploma or GED equivalent.
Preferred Qualifications
- Previous experience in a customer-facing role.
- Familiarity with the Austin metropolitan area.
- Bilingual (English/Spanish) communication skills.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid professional CDL training and licensing.
- Generous paid time off (vacation, sick leave, holidays).
- Competitive starting salary with opportunities for growth.
- Participation in a strong retirement plan (pension).
- Life and disability insurance.
- Employee assistance program.
- Free transit passes for employees and eligible dependents.
- Tuition reimbursement program.
- Uniforms provided.
- Supportive and inclusive work environment.
How to Apply
Ready to drive your career forward with CapMetro? We invite all qualified candidates to apply by clicking on the application link below. Please ensure your application is complete and reflects your commitment to safety and service. We look forward to reviewing your application and potentially welcoming you to the CapMetro family!