About Company
Cool Runnings Gift Shop is a vibrant and essential part of the famous Gloucester Avenue, known locally as the Hip Strip, in Montego Bay, Jamaica. For years, we have served as a premier destination for tourists and locals alike seeking authentic Jamaican souvenirs, high-quality crafts, local artworks, and a curated selection of spirits and snacks that capture the essence of our island. We are more than just a retail store; we are a cultural gateway, committed to showcasing the best of Jamaica through our diverse product range and our warm, welcoming service. Our mission is to provide an unforgettable shopping experience, ensuring every visitor leaves with a piece of Jamaica and a smile. We foster a lively and supportive work environment where team members are encouraged to grow, learn, and contribute to our shared success in delivering genuine Caribbean hospitality.
Job Description
Are you a highly organized, customer-focused individual with a passion for providing exceptional service in a dynamic retail environment? Cool Runnings Gift Shop, a beloved fixture on Montego Bay’s vibrant Gloucester Avenue (Hip Strip), is seeking an enthusiastic and reliable Cashier to join our energetic team. We pride ourselves on offering an authentic slice of Jamaican culture, from unique handcrafted souvenirs and exquisite local artwork to premium spirits and tantalizing snacks, all while providing an unforgettable shopping experience for both locals and international visitors alike. As a Cashier with Cool Runnings, you are the final touchpoint for our customers, a crucial ambassador for our brand, and the person responsible for ensuring every transaction is smooth, accurate, and completed with a warm smile. This isn’t just a job; it’s an opportunity to immerse yourself in the lively pulse of Montego Bay, engage with people from all walks of life, and contribute to making their Jamaican experience truly special. We are looking for someone who thrives in a fast-paced setting, possesses impeccable attention to detail, and understands the importance of maintaining a positive and welcoming atmosphere. Our cashiers play a vital role in the overall operational flow of the store, ensuring that our products are correctly priced, sales promotions are accurately applied, and daily financial reports are meticulously balanced. You’ll be instrumental in handling various payment methods, processing returns and exchanges with fairness, and assisting customers with product inquiries, ensuring they leave our shop not just with a purchase, but with a memorable interaction. The ideal candidate will demonstrate a strong work ethic, a proactive approach to problem-solving, and an unwavering commitment to maintaining a clean and organized checkout area. If you are eager to contribute your skills to a team that values accuracy, integrity, and outstanding customer interaction, then we invite you to explore this exciting opportunity. Join us in celebrating Jamaica’s rich heritage and vibrant spirit, one satisfied customer at a time, and become a key part of the vibrant Hip Strip experience.
Key Responsibilities
- Process customer transactions accurately and efficiently using point-of-sale (POS) systems.
- Handle cash, credit/debit card, and other payment methods with strict adherence to company policies.
- Maintain a clean, organized, and inviting checkout area at all times.
- Provide exceptional customer service, assisting with product inquiries and resolving issues promptly and courteously.
- Accurately manage and balance cash drawer at the beginning and end of each shift.
- Assist with merchandising, stocking shelves, and ensuring product displays are attractive and well-maintained.
- Process returns, exchanges, and gift card transactions following established procedures.
- Communicate effectively with team members and management to ensure smooth store operations.
- Stay informed about current promotions, products, and services offered by the shop.
Required Skills
- Proven experience as a Cashier or in a similar customer service role.
- Excellent mathematical skills and attention to detail for accurate transaction processing.
- Proficiency in operating Point-of-Sale (POS) systems.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- Ability to work effectively in a fast-paced retail environment.
- High level of integrity and honesty in handling financial transactions.
- Reliable and punctual with a strong work ethic.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience working in a retail or supermarket setting in Jamaica.
- Knowledge of local Jamaican products and souvenirs.
- Ability to communicate in a second language (e.g., Spanish, French, German) is a plus.
Perks & Benefits
- Competitive salary with opportunities for growth.
- Engaging and vibrant work environment on the famous Hip Strip.
- Employee discounts on a wide range of unique Jamaican products.
- Opportunity to interact with diverse local and international customers.
- Being part of a supportive and friendly team.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. We look forward to hearing from you and potentially welcoming you to the Cool Runnings family!