About Company
Starbucks Corporation is a global leader in coffee roasting and retailing, known for its unwavering commitment to high-quality coffee, exceptional customer service, and creating a welcoming ‘third place’ experience between home and work. With thousands of stores worldwide, Starbucks prides itself on fostering a diverse and inclusive environment where partners (employees) can thrive and build meaningful careers. We are dedicated to making a positive impact on the communities we serve, our partners, and the planet through ethical sourcing, community involvement, and innovative sustainability practices. At Starbucks, we believe in nurturing the human spirit – one person, one cup, and one neighborhood at a time. Our mission extends beyond coffee; it’s about connection, community, and continuous growth. Join our team in University Park, Irvine, and become a part of a company that values passion, innovation, and making a real difference in people’s daily lives.
Job Description
Are you passionate about coffee, customer service, and creating memorable experiences? Starbucks in University Park, Irvine, is seeking an enthusiastic and dedicated Cafe Assistant to join our vibrant team. This is an exciting opportunity for individuals who thrive in a fast-paced environment and are committed to delivering the legendary Starbucks experience. As a Cafe Assistant, you will be at the very heart of our store’s operations, directly engaging with customers, mastering the art of exquisite beverage preparation, and ensuring our cafe always presents a welcoming, clean, and pristine environment. We are particularly interested in individuals who are eager to learn, possess a genuinely positive attitude, and are ready to contribute meaningfully to a collaborative and supportive team culture. For highly qualified candidates, particularly those from diverse international backgrounds, we are an inclusive employer that is open to exploring work authorization options and supporting eligible candidates in navigating their career journey in the U.S., provided they meet all federal and state immigration requirements. This role truly is more than just a job; it’s a chance to grow within a globally recognized brand that deeply invests in its people.
Your daily tasks will be diverse and engaging, ranging from warmly greeting our diverse clientele and accurately taking their orders, to expertly crafting a wide array of handcrafted beverages—from meticulously prepared lattes and cappuccinos to refreshing iced teas and innovative seasonal drinks—all according to Starbucks’ renowned quality standards. You’ll also be instrumental in maintaining the highest standards of cleanliness and organization across all our service areas, ensuring strict adherence to food safety protocols, and assisting with efficient stock rotation and attractive merchandising to keep our shelves inviting and well-stocked. This role requires a dynamic individual who can multitask effectively during peak hours, remain calm and composed under pressure, and consistently prioritize customer satisfaction above all else. We value initiative, meticulous attention to detail, and a genuine desire to make someone’s day a little brighter through exceptional service and a perfectly crafted cup of coffee. If you’re looking for a role where you can develop invaluable skills in hospitality, master the intricacies of coffee preparation, enhance your teamwork and communication abilities, and build a rewarding career with a company that truly makes an impact, then this position is tailor-made for you. Join us in cultivating moments of connection and inspiring change, one cup, one conversation, and one community interaction at a time, right here in the bustling academic and residential hub of University Park, Irvine.
Key Responsibilities
- Provide exceptional customer service, greeting all customers with a friendly attitude and assisting them with their orders.
- Prepare high-quality beverages and food items according to Starbucks recipes and presentation standards.
- Operate cash register and handle transactions accurately, including cash, card, and mobile payments.
- Maintain a clean and organized work environment, including food preparation areas, customer seating, and restrooms.
- Adhere to all food safety and sanitation guidelines.
- Restock inventory, ensure proper rotation of products, and assist with receiving deliveries.
- Educate customers on Starbucks products, offerings, and promotions.
- Work effectively as part of a team, communicating clearly and supporting colleagues during peak periods.
- Handle customer concerns and feedback with professionalism and a problem-solving approach.
Required Skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent customer service orientation
- Basic math skills for handling transactions
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and willingness to learn
- Team-oriented mindset
Preferred Qualifications
- Previous experience in a cafe, restaurant, or retail setting
- Familiarity with coffee preparation techniques
- High school diploma or equivalent
- Fluency in multiple languages is a plus
Perks & Benefits
- Competitive hourly wage with opportunities for tips
- Comprehensive health benefits (medical, dental, vision) for eligible partners
- Tuition reimbursement program for eligible partners
- Partner stock program (Bean Stock)
- Paid time off and sick leave
- 401(k) retirement plan with company match
- Free coffee and tea in-store, and weekly free bag of coffee or tea
- Discounts on food, beverages, and merchandise
- Opportunities for career growth and advancement within Starbucks
How to Apply
We encourage all qualified applicants to apply directly through our official careers portal. Please click on the application link below to submit your resume and complete the online application form. Ensure your application highlights your customer service experience and your enthusiasm for the cafe environment. We look forward to reviewing your application and potentially welcoming you to the Starbucks family.