About Company
ICTSI DR Congo operates the Matadi Gateway Terminal, a critical deep-water port facility located in Matadi, Kongo-Central Province, Democratic Republic of Congo. As a subsidiary of International Container Terminal Services, Inc. (ICTSI), a leading global developer, manager, and operator of common-user container terminals, we are at the forefront of driving economic growth and facilitating international trade in the region. Our commitment extends beyond efficient cargo handling; we focus on sustainable operations, technological innovation, and fostering local talent. We pride ourselves on creating a dynamic and challenging work environment where employees can thrive, contribute to significant projects, and be part of a company that plays a vital role in connecting the DRC to global markets. Join a team dedicated to operational excellence, strategic development, and community impact.
Job Description
Are you a sharp, strategic thinker with a passion for data-driven insights and a knack for optimizing business performance? ICTSI DR Congo, operators of the Matadi Gateway Terminal, a pivotal hub for trade and economic growth in the Democratic Republic of Congo, is seeking an experienced Business Analyst – Strategy Support to join our dynamic team in Matadi. This crucial role involves diving deep into operational data, market trends, and organizational processes to identify opportunities for improvement, efficiency gains, and strategic growth across all facets of our port operations. You will be instrumental in translating complex data into actionable recommendations that directly influence our strategic planning and execution, helping to shape the future direction of the terminal.
As a Business Analyst – Strategy Support, you will play a central role in enhancing our competitive edge and ensuring the terminal’s continued operational excellence and long-term sustainability. You will be tasked with conducting thorough analyses of our current business models, identifying inefficiencies, and proposing innovative solutions to drive performance. This includes detailed analysis of cargo flow, vessel turnaround times, resource allocation, and market demand forecasts. The successful candidate will work closely with senior leadership and cross-functional teams, including Operations, Finance, and Commercial departments, providing robust analytical support for critical decision-making processes. You will develop comprehensive reports, build sophisticated analytical models, and present findings in a clear, concise, and compelling manner to various stakeholders. This is an exceptional opportunity for a proactive, detail-oriented, and highly analytical professional to contribute significantly to a leading international terminal operator, helping to streamline operations, optimize resource utilization, and play a key role in the economic development of the Kongo-Central Province. We are looking for someone who can not only analyze data but also understand the broader business context and articulate how analytical findings translate into strategic imperatives. Join us in shaping the future of logistics in the region.
Key Responsibilities
- Conduct in-depth business analysis, including data collection, statistical analysis, and financial modeling, to support strategic initiatives.
- Identify and evaluate operational inefficiencies, market trends, and competitive landscapes to pinpoint areas for improvement and growth within port operations.
- Develop and present comprehensive reports, dashboards, and presentations to senior management, translating complex data into clear, actionable insights and recommendations.
- Collaborate with various departments (Operations, Finance, Commercial, IT) to gather requirements, streamline processes, and ensure strategic alignment.
- Support the planning, development, and implementation of strategic projects, monitoring progress and evaluating outcomes against defined objectives.
- Perform root cause analysis for performance variances and propose corrective actions or new strategies.
- Assist in the development of business cases for new investments, technologies, or operational changes.
- Stay abreast of industry best practices, technological advancements, and regulatory changes relevant to port and logistics operations.
Required Skills
- Proven experience as a Business Analyst or in a similar strategic analytical role.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets and draw meaningful conclusions.
- Proficiency in data analysis tools (e.g., Microsoft Excel at an advanced level, SQL, Power BI, Tableau).
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly to diverse audiences.
- Demonstrated ability to work independently and as part of a collaborative team in a fast-paced environment.
- Solid understanding of strategic planning frameworks and business process improvement methodologies.
- Fluency in English and French (both written and spoken) is essential for communication with international and local stakeholders.
Preferred Qualifications
- Master's degree in Business Administration, Economics, Finance, Supply Chain Management, or a related field.
- Prior experience in the logistics, shipping, maritime, or port operations industry.
- Certification in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP, Prince2).
- Familiarity with Enterprise Resource Planning (ERP) systems and Business Intelligence (BI) platforms.
- Knowledge of local Congolese market dynamics and economic landscape.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within a global organization.
- A dynamic, international work environment at a leading port terminal.
- Contribution to vital infrastructure and economic development in the Democratic Republic of Congo.
- Relocation assistance may be available for eligible candidates.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview.