About Company
The Arena Event Center is a premier, state-of-the-art venue located in the vibrant Ogbogoro area of Port Harcourt. We specialize in hosting a diverse range of events, from high-energy concerts and bustling conferences to elegant weddings and exclusive private parties. Our commitment is to provide an unforgettable experience for all our guests, ensuring both their enjoyment and, most importantly, their safety and security. We pride ourselves on our professional team, cutting-edge facilities, and a secure, welcoming environment for every occasion. Join us in creating memorable moments and upholding the highest standards of venue management.
Job Description
The Arena Event Center is seeking a highly vigilant and professional Bouncer – Event/Security to join our dynamic team in Ogbogoro, Port Harcourt. This crucial role is responsible for maintaining a safe and orderly environment for all our patrons and staff during events. You will be the first point of contact for many guests, embodying our commitment to hospitality while ensuring adherence to venue policies and safety regulations. Your primary duties will involve monitoring entry points, managing crowd flow, preventing unauthorized access, de-escalating potential conflicts, and responding effectively to emergencies. We are looking for an individual with excellent observational skills, a strong physical presence, and the ability to remain calm and decisive under pressure. The ideal candidate will possess exceptional interpersonal skills, capable of interacting courteously with guests while firmly enforcing rules. This is a critical position that directly contributes to the success and reputation of our events and the overall safety of our venue. If you are dedicated to ensuring security and promoting a positive atmosphere, and thrive in a fast-paced event setting, we encourage you to apply and become a vital part of The Arena Event Center family.
Key Responsibilities
- Monitor entry and exit points to ensure only authorized individuals gain access to the venue or specific event areas.
- Conduct thorough but polite searches of individuals and their belongings as per venue policy to prevent the entry of prohibited items.
- Manage crowd control, guiding guests, and ensuring smooth flow of traffic within the venue.
- Actively patrol designated areas to identify and address any suspicious activities, safety hazards, or policy violations.
- De-escalate verbal disputes or physical altercations calmly and professionally, utilizing appropriate security protocols.
- Provide assistance to guests, offering directions, answering inquiries, and ensuring a positive experience.
- Respond promptly and effectively to emergency situations, including medical incidents, fires, or security breaches, coordinating with emergency services if necessary.
- Enforce venue rules and regulations, including age restrictions, dress codes, and responsible alcohol consumption policies.
- Prepare detailed incident reports for any security-related events or issues that occur during shifts.
- Collaborate effectively with other security personnel, event staff, and management to ensure seamless operations.
- Maintain a professional appearance and demeanor at all times, representing The Arena Event Center positively.
Required Skills
- Proven experience in security, event management, or a similar customer-facing role requiring conflict resolution.
- Excellent observational skills and attention to detail.
- Strong verbal communication and interpersonal skills.
- Ability to maintain composure and professional conduct in high-pressure situations.
- Physical fitness and stamina to stand for extended periods and respond quickly to incidents.
- Basic knowledge of security procedures and best practices.
- Must be at least 18 years old and legally authorized to work in Nigeria.
Preferred Qualifications
- Prior experience as a bouncer in a nightclub, concert venue, or large event setting.
- Certification in First Aid and CPR.
- Training in de-escalation techniques and conflict management.
- Familiarity with local security laws and regulations in Rivers State.
- A valid security guard license (if applicable in Nigeria).
Perks & Benefits
- Competitive hourly or shift-based compensation.
- Opportunity to work in a vibrant and dynamic event environment.
- Training and development opportunities in security and crowd management.
- Supportive team culture and professional working atmosphere.
- Exposure to diverse events and entertainment.
- Flexible part-time schedule tailored to event needs.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application highlights your relevant experience and demonstrates your commitment to safety and excellent customer service. We look forward to reviewing your application and potentially welcoming you to The Arena Event Center team!