About Company
Berkshire Hathaway is a diversified global conglomerate renowned for its long-term investment strategy and extensive portfolio across various industries, including insurance, manufacturing, retail, and energy. Our insurance operations are among the largest and most successful worldwide, providing robust coverage and unparalleled financial stability to millions of customers. We believe in empowering our employees and fostering a culture of integrity, excellence, and continuous improvement. Joining Berkshire Hathaway means becoming part of a legacy of success and contributing to a future built on strong principles and unwavering dedication to our customers and communities. We are committed to fostering an inclusive and diverse workplace where every individual can thrive and make a significant impact.
Job Description
We are actively seeking a highly motivated and detail-oriented Claims Processor to join our dynamic team in Blackpool, England, with immediate hiring available. As a Claims Processor, you will play a crucial role in managing and expediting insurance claims, ensuring accuracy, efficiency, and adherence to company policies and regulatory standards. This position is ideal for an individual with a strong analytical mind, excellent communication skills, and a commitment to providing exceptional service. You will be responsible for reviewing claim documentation, verifying information, communicating with policyholders and third parties, and facilitating the claims settlement process. This immediate opening offers an exciting opportunity to contribute directly to our operational excellence and support our commitment to timely and fair claim resolution. We value a proactive approach and the ability to work meticulously in a fast-paced environment. Comprehensive training will be provided to ensure you are fully equipped to succeed in this vital role, making this an excellent opportunity for those looking to build a career in the insurance sector with a globally respected company.
Key Responsibilities
- Process new and existing insurance claims accurately and efficiently in accordance with established procedures and guidelines.
- Verify claim information by reviewing policy details, medical records, incident reports, and other relevant documentation.
- Communicate professionally with policyholders, agents, healthcare providers, and other stakeholders to gather necessary information and provide claim status updates.
- Investigate discrepancies, resolve issues, and make informed decisions regarding claim validity and settlement.
- Maintain detailed and organized records of all claim activities, correspondence, and decisions in the claims management system.
- Ensure strict compliance with all company policies, regulatory requirements, and data privacy regulations (e.g., GDPR).
- Collaborate with claims adjusters, legal teams, and other departments to facilitate complex claim resolutions.
- Identify and report potential fraudulent claims or suspicious activities.
- Contribute to continuous improvement initiatives within the claims processing department.
Required Skills
- Excellent attention to detail and accuracy.
- Strong verbal and written communication skills.
- Proficiency in data entry and experience with claims management software or similar databases.
- Demonstrated analytical and problem-solving abilities.
- Ability to manage a high volume of work and prioritize tasks effectively.
- Customer service orientation with a professional and empathetic approach.
- Competency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
Preferred Qualifications
- Previous experience (1+ year) in an insurance claims processing or administrative role.
- Knowledge of insurance products, terminology, and claims procedures.
- Certifications or courses in insurance (e.g., CII qualifications).
- Experience with specific claims processing platforms relevant to the insurance industry.
- A-levels or equivalent qualification.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental insurance plans.
- Company pension scheme with employer contributions.
- Generous paid time off, including holidays and sick leave.
- Opportunities for professional development and career advancement.
- Access to internal training programs and external certifications.
- Supportive and collaborative work environment.
- Employee assistance program.
- On-site parking (where available).
How to Apply
We encourage all qualified applicants to click on the link below to apply for the job. Please ensure your application highlights your relevant experience and why you are the ideal candidate for this immediate hiring opportunity.