About Company
Ushvani Spa is an award-winning luxury day spa located near the vibrant heart of Kensington and Chelsea, London. Renowned for its tranquil atmosphere and authentic Malaysian-inspired treatments, Ushvani Spa offers an unparalleled wellness experience. We believe in a holistic approach to beauty and well-being, providing a sanctuary where our guests can escape the stresses of urban life. Our commitment to excellence, exceptional service, and a serene environment has established us as a leading destination for luxury spa treatments. We foster a supportive and professional work environment where our therapists are empowered to deliver the highest standards of care and artistry.
Job Description
We are seeking an exceptionally talented and passionate Beauty Therapist to join our esteemed team at Ushvani Spa. This is a unique opportunity for an individual who embodies elegance, professionalism, and a genuine desire to provide bespoke luxury spa experiences. As a Beauty Therapist, you will be instrumental in upholding our reputation for world-class service, delivering a comprehensive range of beauty and wellness treatments with meticulous attention to detail and a personalized touch. Your role will go beyond performing treatments; you will be an ambassador for our brand, creating a serene and unforgettable journey for every guest. We are looking for someone who is not only technically proficient but also possesses a warm, empathetic demeanor, capable of building rapport and ensuring client comfort and satisfaction. You will be expected to maintain the highest standards of hygiene, product knowledge, and client confidentiality, contributing positively to our harmonious team environment. If you are dedicated to the art of therapy and thrive in a luxurious, client-focused setting, we invite you to bring your expertise to Ushvani Spa.
Key Responsibilities
- Deliver a full range of high-quality spa and beauty treatments, including massages, facials, body treatments, manicures, pedicures, and waxing, adhering to Ushvani Spa protocols.
- Conduct thorough client consultations to understand individual needs and preferences, recommending appropriate treatments and home care products.
- Maintain immaculate treatment rooms and ensure all equipment is clean, sterilized, and in perfect working order.
- Educate clients on product benefits and effectively promote and sell retail products to enhance their spa experience and at-home routine.
- Ensure exceptional client care from arrival to departure, creating a serene and welcoming atmosphere.
- Manage appointment schedules efficiently and assist with front desk duties when required.
- Adhere strictly to all health, safety, and hygiene regulations and spa policies.
- Participate actively in ongoing training and development to enhance skills and stay abreast of industry trends.
- Contribute to a positive and collaborative team environment, assisting colleagues as needed.
- Handle client feedback professionally and sensitively, escalating issues to management when necessary.
Required Skills
- NVQ Level 3 in Beauty Therapy or equivalent international qualification.
- Minimum of 2 years of hands-on experience as a Beauty Therapist in a luxury spa or high-end salon.
- Proficiency in a wide range of beauty and massage therapies (e.g., Swedish massage, deep tissue, aromatherapy, facials, waxing).
- Excellent communication and interpersonal skills, with a strong client-centric approach.
- Impeccable personal presentation and grooming standards.
- Strong sales and recommendation skills for retail products.
- Ability to work effectively in a team and independently.
- Exceptional attention to detail and commitment to hygiene.
Preferred Qualifications
- Additional certifications in advanced therapies (e.g., Reflexology, Hot Stone Massage, specific product house training).
- Experience with luxury spa product lines.
- Knowledge of health and wellness trends.
- Proficiency in multiple languages is a plus.
Perks & Benefits
- Competitive salary and attractive commission structure.
- Opportunity to work in a prestigious, award-winning luxury spa environment.
- Ongoing professional development and training.
- Complimentary meals on duty.
- Uniform provided.
- Generous staff discounts on treatments and products.
- Access to exclusive industry events and workshops.
- A supportive and harmonious team culture.
How to Apply
If you are a dedicated and highly skilled Beauty Therapist seeking to elevate your career within a world-class luxury spa, we invite you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your experience and why you are the ideal candidate for Ushvani Spa. We look forward to hearing from you.