About Company
Hotel Gloria Kolwezi stands as a beacon of hospitality in the heart of Kolwezi, Lualaba Province. Renowned for its elegant accommodations, exceptional dining experiences, and warm, attentive service, we cater to both business travelers and tourists seeking comfort and convenience. Our establishment prides itself on creating memorable moments for every guest, offering a serene escape with modern amenities. We are committed to fostering a vibrant and supportive work environment where every team member is valued and encouraged to excel, contributing to our legacy of excellence in the hospitality sector. Join our dedicated team and be a part of a place where professional growth meets genuine care for our guests and colleagues alike.
Job Description
Are you a charismatic and skilled mixologist with a passion for crafting unforgettable beverage experiences? Hotel Gloria Kolwezi is seeking a talented and dedicated Bartender to join our dynamic Beverage & Lounge Service team. As a Bartender, you will be the heart of our vibrant lounge and bar areas, responsible for preparing and serving a wide array of alcoholic and non-alcoholic drinks, ensuring every guest enjoys a premium experience. This role goes beyond simply mixing drinks; it’s about creating an inviting atmosphere, engaging with guests, and providing impeccable service that reflects the high standards of Hotel Gloria. You will be instrumental in enhancing our guests’ stay, from crafting classic cocktails to recommending unique local specialties, all while maintaining a clean, organized, and well-stocked bar. We are looking for an individual who is not only proficient in beverage preparation but also possesses exceptional interpersonal skills, a keen eye for detail, and a commitment to maintaining a positive and professional demeanor. You will manage inventory, handle cash and card transactions accurately, and adhere strictly to all health, safety, and hygiene regulations. This is an exciting opportunity for a professional who thrives in a fast-paced environment and is eager to contribute to a team dedicated to delivering outstanding hospitality in Kolwezi. If you are passionate about the art of bartending and excel at creating delightful moments for patrons, we encourage you to apply and become a vital part of our esteemed hotel, where your creativity and service excellence will truly shine.
Key Responsibilities
- Prepare and serve a diverse range of alcoholic and non-alcoholic beverages according to established recipes and guest preferences, ensuring high quality and presentation standards.
- Interact with guests in a friendly, professional, and attentive manner, providing menu recommendations, promoting specials, and fostering a welcoming atmosphere.
- Maintain a clean, organized, and well-stocked bar area, ensuring all glassware, garnishes, ingredients, and equipment are functioning correctly and supplies are replenished promptly.
- Accurately process guest orders, handle cash and credit card transactions, manage tabs efficiently, and balance the register at the end of each shift.
- Adhere to all health, safety, and sanitation guidelines, including responsible alcohol service practices, to ensure a safe and compliant environment for guests and colleagues.
- Monitor inventory levels of beverages and bar supplies, assist with placing orders, and minimize waste through proper portion control, storage, and handling.
- Collaborate effectively with other hotel staff, including servers, kitchen team, and front desk, to ensure seamless guest service and operational efficiency.
- Assist with setting up and breaking down the bar for daily operations or special events, ensuring all tasks are completed efficiently and according to standards.
Required Skills
- Proven experience (minimum 2 years) as a Bartender, preferably in a hotel, resort, or upscale restaurant setting.
- In-depth knowledge of classic and contemporary cocktail recipes, spirits, wine varietals, and beer.
- Exceptional customer service and communication skills, with a friendly, outgoing, and professional personality.
- Strong ability to work efficiently and accurately in a fast-paced, high-volume environment, often under pressure.
- Excellent cash handling and point-of-sale (POS) system proficiency.
- Thorough understanding of relevant health, safety, and sanitation regulations for food and beverage service, particularly regarding responsible alcohol service.
- Ability to stand for extended periods, lift moderate weights (e.g., cases of beverages), and perform physical tasks required for bar operations.
Preferred Qualifications
- Certification from a recognized bartending school or hospitality program.
- Knowledge of local Congolese beverages, ingredients, and cultural preferences in drink service.
- Ability to communicate effectively in French and Swahili in addition to English.
- Experience with inventory management software or systems specific to bar operations.
- A passion for continuous learning, staying updated on mixology trends, and trying new beverage techniques.
Perks & Benefits
- Competitive monthly salary package with opportunities for service charge contributions.
- Opportunities for professional growth, training, and career development within the hotel.
- A supportive, collaborative, and respectful team work environment.
- Complimentary duty meals provided during shifts.
- Employee discounts on hotel services and amenities.
- Comprehensive health insurance benefits package.
- Opportunity to work in a vibrant and dynamic hospitality setting in Kolwezi.
How to Apply
If you are a talented Bartender passionate about delivering exceptional service and creating memorable experiences, we invite you to join our esteemed team at Hotel Gloria Kolwezi. Please click on the application link below to submit your comprehensive resume and a brief cover letter outlining your relevant experience, your approach to guest service, and why you are the ideal candidate for this exciting role. We eagerly look forward to reviewing your application!