About Company
Tinapa Lakeside Hotel, nestled within the vibrant Tinapa Resort in Calabar, Cross River State, stands as a beacon of luxury and hospitality. Our commitment is to provide an unforgettable experience for every guest, blending premium accommodation with exceptional dining and entertainment options. We pride ourselves on our serene environment, world-class facilities, and a dedicated team that consistently delivers outstanding service. Joining Tinapa Lakeside Hotel means becoming part of a family that values excellence, teamwork, and creating memorable moments for our diverse clientele. We are a leading destination for both leisure and business travelers, offering a unique blend of comfort, elegance, and Nigerian hospitality.
Job Description
Are you a charismatic individual with a passion for crafting exceptional beverages and creating memorable experiences? Tinapa Lakeside Hotel is seeking a skilled and enthusiastic Barman to join our dynamic team and elevate the guest experience in our sophisticated hotel lounge. As a Barman, you will be the heart of our bar, responsible for serving a diverse range of alcoholic and non-alcoholic drinks, from classic cocktails to innovative concoctions, all while maintaining an inviting and lively atmosphere. We are looking for someone who not only possesses impeccable mixology skills but also embodies genuine hospitality, making every guest feel welcome and valued. You will play a crucial role in our lounge’s success, ensuring efficiency, cleanliness, and an unparalleled level of service. This isn’t just about mixing drinks; it’s about engaging with guests, understanding their preferences, and expertly recommending beverages that enhance their stay. You’ll manage inventory, ensure responsible alcohol service, and uphold the highest standards of hygiene and presentation. Our ideal candidate is a creative professional, adept at working in a fast-paced environment, and capable of handling multiple tasks with grace and precision. If you thrive on interacting with people, have an artistic flair for drink preparation, and are committed to delivering five-star service, then we invite you to shake up your career with us at Tinapa Lakeside Hotel. You will be an ambassador of our brand, contributing significantly to our reputation for excellence in hospitality. Beyond the technical aspects of drink preparation, this role calls for a true hospitality professional. You will be expected to maintain an in-depth knowledge of our beverage menu, including spirits, wines, beers, and specialty cocktails, as well as a thorough understanding of their ingredients and preparation methods. Guest engagement is paramount; you will interact with patrons, anticipate their needs, and offer personalized recommendations, turning first-time visitors into regulars. Upholding strict adherence to all health and safety regulations, as well as responsible alcohol service practices, is non-negotiable. You will also be responsible for maintaining stock levels, conducting inventory checks, and minimizing waste to ensure profitability. The successful candidate will demonstrate excellent communication skills, both with guests and fellow team members, fostering a collaborative and supportive work environment. This position offers a unique opportunity to showcase your creativity, enhance your skills, and contribute directly to the vibrant atmosphere and overall success of one of Calabar’s premier hospitality destinations. If you are passionate about the art of bartending, dedicated to exceptional guest service, and eager to grow within a reputable organization, we encourage you to apply. Your commitment to excellence will be rewarded with a dynamic work environment, opportunities for professional development, and the chance to be a vital part of the Tinapa Lakeside Hotel experience.
Key Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages accurately and efficiently, following recipes and presentation standards.
- Engage with guests in a friendly and professional manner, taking orders and providing recommendations.
- Maintain cleanliness and organization of the bar area, including glassware, utensils, and equipment.
- Manage inventory, restock supplies, and conduct regular stock checks to minimize waste and ensure product availability.
- Process payments accurately using POS systems and handle cash responsibly.
- Adhere strictly to all health, safety, and hygiene regulations, including responsible alcohol service practices.
- Assist with menu development and introduce new drink creations to enhance guest experience.
- Collaborate effectively with other hotel staff, including servers and kitchen team members.
- Resolve guest complaints professionally and efficiently, ensuring guest satisfaction.
- Maintain a thorough knowledge of all menu items, prices, and special offers.
- Ensure consistent high-quality service, contributing to the hotel's reputation.
Required Skills
- Proven experience as a Barman or Bartender in a hotel, resort, or high-volume lounge setting.
- Excellent knowledge of drink preparation and current mixology trends.
- Strong customer service and interpersonal communication skills.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks.
- Basic math skills and experience with POS systems.
- High level of integrity and responsibility regarding cash handling and inventory.
- Ability to stand for extended periods and lift moderate weights.
- Fluency in English.
Preferred Qualifications
- Certification from a reputable bartending school or culinary institute.
- Knowledge of local and international beverage trends.
- Ability to speak multiple languages, especially French or local Nigerian languages.
- Experience in a luxury hotel or resort environment.
- Creative flair for cocktail invention and presentation.
Perks & Benefits
- Competitive salary and service charge.
- Opportunities for professional development and training.
- Staff meals during shifts.
- Uniform provided and laundered.
- Positive and supportive work environment.
- Potential for career growth within the hotel.
- Access to staff welfare programs.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your experience in bartending and your passion for hospitality. We look forward to reviewing your application and potentially welcoming you to our team.