About Company
Congo Motors is a premier automotive company operating across the Democratic Republic of Congo, known for its extensive network of dealerships, state-of-the-art service centers, and a comprehensive inventory of genuine spare parts. We proudly represent some of the world’s most reputable vehicle manufacturers, offering a diverse range of passenger cars, SUVs, and commercial vehicles tailored to meet the varied needs of our clients. Our unwavering commitment to delivering exceptional customer service, unparalleled technical expertise, and fostering long-term relationships has solidified our position as a leader in the Congolese automotive market. At Congo Motors, we believe in empowering our employees with continuous training, access to advanced tools, and a supportive work environment that encourages professional growth and excellence. Joining our team means becoming part of a legacy of quality, reliability, and innovation in the automotive industry.
Job Description
We are actively seeking a highly skilled and experienced Auto Mechanic with a robust background in both workshop-based diagnostics and repairs, as well as crucial field support operations, to join our dedicated team in Bukavu, South Kivu Province. This pivotal role requires an individual who is not only proficient in the intricacies of modern vehicle systems but also possesses the adaptability and problem-solving acumen to address automotive challenges in diverse environments.
As an Auto Mechanic – Garage & Field Support, you will be instrumental in ensuring the optimal performance and longevity of our clients’ vehicles. Your primary responsibilities will encompass a wide spectrum of tasks within our service center, ranging from routine preventative maintenance, such as oil changes, tire rotations, and fluid checks, to complex diagnostics and intricate repairs involving engines, transmissions, braking systems, steering components, and advanced electrical systems. You will utilize cutting-edge diagnostic equipment and tools to pinpoint issues accurately and implement effective, lasting solutions in adherence to manufacturer specifications and company safety protocols.
Beyond the garage, a significant aspect of this role involves providing responsive and reliable field support. This means traveling to client locations or roadside breakdown sites within Bukavu and its surrounding districts to perform on-the-spot diagnoses, emergency repairs, or scheduled maintenance that cannot be conducted at our facility. The ability to work autonomously, make informed decisions under pressure, and manage your time effectively while in the field is paramount. You will be expected to maintain a professional demeanor, communicate clearly with clients, and represent Congo Motors with integrity at all times. This position offers a unique blend of technical challenge and direct client engagement, making it ideal for a proactive individual eager to make a tangible impact on vehicle reliability and customer satisfaction.
Key Responsibilities
- Perform comprehensive diagnostic evaluations using specialized tools to identify mechanical and electrical issues in various vehicle types.
- Execute expert repairs and maintenance on engines, transmissions, brake systems, suspension, steering, and vehicle electrical systems.
- Conduct thorough routine service checks, including oil changes, fluid top-ups, tire inspections, and filter replacements.
- Provide prompt and efficient field support for breakdowns and emergencies, traveling to client sites as required.
- Maintain detailed and accurate records of all services performed, parts utilized, and hours worked.
- Adhere strictly to all safety regulations and company policies in both garage and field environments.
- Effectively communicate technical information and repair recommendations to customers in a clear and understandable manner.
- Assist in managing spare parts inventory, ensuring necessary components are available for repairs.
- Participate in ongoing training and professional development to stay current with automotive technological advancements.
- Ensure a clean, organized, and safe workspace, both in the service bay and the company service vehicle.
Required Skills
- Minimum of 3 years of hands-on experience as an Auto Mechanic, demonstrating proficiency in diverse vehicle systems.
- Proven ability to diagnose and repair complex mechanical, electrical, and hydraulic faults efficiently.
- Proficiency in operating and interpreting data from various automotive diagnostic tools and software.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Capability to read and accurately interpret technical manuals, schematics, and wiring diagrams.
- Possession of a valid driver's license with a clean driving record.
- Physical stamina and dexterity to perform demanding tasks, including lifting heavy components and working in confined spaces.
- Fluent in French and proficient in Swahili, essential for effective communication in the region.
Preferred Qualifications
- Technical diploma or vocational certification in Automotive Technology or a related field.
- Prior experience specifically in a field service or mobile mechanic role.
- Familiarity with a broad range of vehicle makes and models common in the region.
- Basic computer skills for administrative tasks and using diagnostic software interfaces.
- Demonstrated ability to work both independently and collaboratively within a team setting.
Perks & Benefits
- A highly competitive salary package that reflects your experience and expertise.
- Exceptional opportunities for continuous professional development and advanced technical training.
- Access to state-of-the-art diagnostic equipment and modern workshop tools.
- Comprehensive health and accident insurance coverage.
- A stable and rewarding career path within a leading automotive company in the DRC.
- A collaborative, respectful, and supportive work environment.
- Provision of a company service vehicle for all field support duties.
How to Apply
We invite all interested and qualified candidates to submit their detailed Curriculum Vitae (CV) along with a compelling cover letter outlining their relevant experience, especially highlighting their dual capabilities in garage repairs and field support. Please ensure your application clearly demonstrates how your skills and experience align with the requirements of this role. Click on the application link provided below to proceed with your submission.