About Company
The Place Restaurant is a leading player in Nigeria’s quick-service restaurant (QSR) sector, renowned for its diverse menu featuring local and intercontinental dishes. With a strong commitment to quality, hygiene, and exceptional customer service, The Place has established itself as a beloved brand across various locations in Lagos and beyond. We believe in nurturing talent and providing a supportive environment where our team members can thrive, learn, and grow within the vibrant hospitality industry. Our vision is to continue expanding our footprint while maintaining our reputation for delicious food and memorable dining experiences. Joining The Place means becoming part of a dynamic family dedicated to culinary excellence and customer satisfaction. We are a company that values its employees and strives to create an inclusive and rewarding workplace where every team member feels valued and empowered to contribute to our success.
Job Description
Are you passionate about delivering outstanding customer service and eager to kickstart your career in the bustling hospitality industry? The Place Restaurant in Amuwo Odofin, Lagos, is seeking enthusiastic and dedicated Assistant Waiters to join our vibrant restaurant team. This is an incredible opportunity for individuals who are ready to learn, work hard, and contribute to a positive dining experience for our cherished customers. As an Assistant Waiter, you will play a crucial supporting role, ensuring the smooth operation of our restaurant floor and assisting our Head Waiters in providing seamless service. You’ll be an integral part of a team that prides itself on efficiency, friendliness, and attention to detail. We are committed to fostering a supportive work environment and are pleased to offer housing facilities for our team members, ensuring your comfort and convenience as you build your career with us. This role is perfect for someone who is energetic, reliable, and keen to develop their skills in a fast-paced and rewarding setting. You will gain hands-on experience in various aspects of restaurant operations, from table service to maintaining a clean and inviting atmosphere. If you’re looking for a role that offers growth potential and a clear path within the food service industry, alongside the unique benefit of provided accommodation, then we encourage you to apply and become a part of The Place family. This position offers a fantastic entry point into the culinary world, providing foundational knowledge and practical experience essential for a long-term career in hospitality.
Key Responsibilities
- Assist Head Waiters with setting up dining tables, including cutlery, glassware, and condiments, ensuring tables are pristine before guests arrive.
- Clear tables efficiently and promptly after guests depart, preparing them for the next diners according to restaurant standards.
- Deliver food and beverages to tables accurately and in a timely manner, ensuring order correctness and presentation.
- Replenish water glasses and attend to guests' basic needs during their meal, proactively anticipating requirements.
- Maintain cleanliness and organization of the dining area, including sweeping, mopping, wiping surfaces, and sanitizing touchpoints.
- Assist in dishwashing duties during peak hours or as needed, ensuring a steady flow of clean serviceware.
- Support kitchen staff by running food and ensuring orders are correctly delivered to the appropriate tables.
- Communicate effectively and professionally with kitchen staff, head waiters, and other team members to ensure smooth and coordinated service.
- Handle customer requests and inquiries courteously, escalating complex issues or complaints to supervisors when necessary.
- Adhere strictly to all hygiene, food safety, and sanitation standards and regulations at all times.
- Assist with opening and closing procedures of the restaurant, including preparing for service and securing the premises.
Required Skills
- Excellent communication and interpersonal skills, with a polite and friendly demeanor.
- Ability to work effectively in a fast-paced and dynamic restaurant environment.
- Strong team player with a positive, can-do attitude and a willingness to collaborate.
- High level of attention to detail and commitment to maintaining cleanliness and order.
- Ability to stand and walk for extended periods, and lift moderate weights.
- Basic understanding of customer service principles and a desire to serve.
- Willingness to learn, take initiative, and adapt to new procedures.
- Punctuality and reliability are essential.
Preferred Qualifications
- Prior experience (even part-time or casual) in a restaurant or hospitality setting.
- Ability to communicate effectively in local languages (e.g., Yoruba, Igbo, Hausa) in addition to English.
- Knowledge of basic food and beverage service techniques and table etiquette.
- SSCE/OND qualification or equivalent vocational training.
Perks & Benefits
- Competitive salary package commensurate with experience and performance.
- Provided Staff Housing: Comfortable, secure, and convenient accommodation near the restaurant location.
- Significant opportunities for career growth and professional development within a growing brand.
- Complimentary staff meals during shifts.
- Comprehensive training program covering all aspects of restaurant operations and customer service.
- A supportive, friendly, and inclusive work environment.
- Workplace that adheres to strict health and safety standards.
- Exposure to a diverse customer base and culinary practices.
How to Apply
Interested and qualified candidates are encouraged to apply for this exciting opportunity. Please ensure your application is complete and click on the link below to submit your details directly to our recruitment team.