About Company
Amazon is a world-renowned leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Since our inception, we’ve been driven by customer obsession, a passion for invention, and a commitment to operational excellence. We’ve grown into one of the largest and most innovative companies globally, continually pushing the boundaries of what’s possible to create groundbreaking products, services, and experiences for our millions of customers worldwide. Our diverse teams work across a vast network of fulfillment centers, tech hubs, and corporate offices, united by a shared dedication to making every day a little easier and more enjoyable for everyone. Join Amazon and be part of a company that is constantly evolving and shaping the future of commerce and technology.
Job Description
Are you a highly organized, detail-oriented professional with a passion for optimizing processes and ensuring seamless operational flow? Amazon is seeking a dynamic Operations Coordinator to join our fast-paced team in Memphis, Tennessee. In this pivotal role, you will be instrumental in supporting the daily operations of our logistics and fulfillment network, contributing directly to Amazon’s mission of delivering smiles to customers worldwide. This position offers a unique opportunity to immerse yourself in the heart of Amazon’s innovative supply chain, learning from industry leaders and making a tangible impact on our success.
As an Operations Coordinator, you will be at the forefront of managing crucial information and ensuring accurate, timely execution across various operational touchpoints. You will act as a crucial link between various departments, including warehouse operations, transportation, and customer service, ensuring that inventory moves efficiently, schedules are met, and potential disruptions are proactively addressed. Your day-to-day will involve meticulously tracking shipments, managing complex documentation, resolving operational discrepancies, and preparing comprehensive reports that inform decision-making. You’ll be tasked with identifying bottlenecks, proposing solutions, and assisting in the implementation of process improvements to enhance efficiency and reduce costs.
We are looking for an individual who thrives in a high-volume, dynamic environment, possesses excellent communication skills, and has a strong analytical mindset to identify and implement operational improvements. This role requires a proactive approach to problem-solving, a keen eye for detail, and the ability to adapt quickly to changing priorities. If you’re ready to take on a challenging yet rewarding role where your contributions directly shape customer experience, drive operational excellence, and offer significant career growth potential within Amazon’s vast global network, we encourage you to apply now.
Key Responsibilities
- Coordinate and monitor daily operational activities, ensuring adherence to established processes and schedules.
- Track and manage inventory movements, shipments, and deliveries, resolving any discrepancies or delays proactively.
- Prepare and maintain accurate documentation, reports, and logs related to logistics and operations.
- Communicate effectively with internal teams (warehouse, transportation, customer service) and external partners (carriers, suppliers).
- Identify operational bottlenecks and collaborate with management to propose and implement efficiency improvements.
- Assist in the investigation and resolution of operational issues, ensuring root causes are addressed.
- Maintain a safe and organized work environment, ensuring compliance with all company policies and safety regulations.
- Utilize various software and systems for data entry, tracking, and reporting.
- Support continuous improvement initiatives and participate in process optimization projects.
Required Skills
- Minimum of 2 years of experience in an operations, logistics, or supply chain coordination role.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for data analysis and reporting.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Proven problem-solving abilities and a proactive approach to challenges.
- Demonstrated ability to manage multiple tasks and prioritize effectively.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Experience with Warehouse Management Systems (WMS) or similar operational software.
- Familiarity with Lean principles or other process improvement methodologies.
- Prior experience in an e-commerce or large-scale distribution environment.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Employee discount program on Amazon products and services.
- Opportunities for professional development and career growth within a global company.
- Supportive and inclusive work environment.
How to Apply
Ready to join the Amazon team? We invite you to apply by clicking on the link below. Please ensure your resume and cover letter (optional) highlight your relevant experience and skills. We look forward to reviewing your application!