About Company
Airtel Nigeria, a subsidiary of Bharti Airtel, is a leading telecommunications services provider in Nigeria, serving millions of subscribers across the nation. With a steadfast commitment to innovation, customer satisfaction, and digital inclusion, Airtel Nigeria continues to shape the future of telecommunications, offering cutting-edge mobile network services, digital financial solutions, and robust enterprise connectivity. We are driven by a passion to connect people, empower businesses, and enrich lives through reliable and affordable communication. Joining Airtel means becoming part of a dynamic, forward-thinking team that thrives on collaboration, impact, and continuous learning, all aimed at building a truly connected and prosperous Nigeria.
Job Description
Are you a highly analytical individual with a passion for transforming complex data into actionable insights that drive critical business success? Airtel Nigeria is seeking a talented and driven Full-Time Data Analyst to join our dynamic team in Ikot Ansa, Calabar. In this pivotal role, you will be instrumental in extracting, cleaning, analyzing, and interpreting vast and diverse datasets. This often involves intricate details of subscriber behavior, network performance metrics, market trends, and operational efficiencies, all to uncover critical insights, patterns, and opportunities that inform and drive strategic business decisions across the organization. You will operate at the vital intersection of business strategy and technological capability, working closely with various cross-functional departments, including Marketing, Sales, Network Operations, and Customer Service. Your primary objective will be to provide essential data-driven intelligence to optimize performance, enhance overall customer experience, and support our rapid growth trajectory in Nigeria’s highly competitive telecommunications landscape. This is an exciting opportunity to leverage your analytical prowess, contribute to solving real-world business challenges, and make a tangible, significant impact on the millions of lives connected by Airtel’s services. If you are passionate about data, possess exceptional problem-solving skills, and are eager to thrive in a fast-paced, innovative, and results-oriented environment, we strongly encourage you to apply. You will be at the forefront of data-driven innovation, helping Airtel Nigeria continue its mission to connect and empower every Nigerian through superior services and strategic foresight. Join us in shaping the future of telecommunications in Nigeria!
Key Responsibilities
- Collect, clean, and process large datasets from various internal and external sources, ensuring data accuracy, consistency, and integrity for reliable analysis.
- Conduct in-depth data analysis using advanced statistical methods and analytical tools to identify significant trends, correlations, patterns, and anomalies.
- Develop and maintain interactive dashboards and comprehensive reports using leading data visualization tools like Tableau or Power BI to effectively monitor key performance indicators (KPIs) and present findings.
- Translate complex data insights into clear, concise, and actionable recommendations for business stakeholders at all levels, supporting strategic decision-making.
- Collaborate proactively with cross-functional teams to deeply understand their specific data requirements and provide tailored data-driven support for strategic initiatives.
- Monitor and evaluate the performance of business operations, marketing campaigns, and network activities, providing continuous insights for optimization and improvement.
- Identify opportunities for process improvements, data automation, and the implementation of new analytical methodologies to enhance efficiency and reporting capabilities.
- Stay abreast of industry best practices in data analytics, data science, business intelligence, and emerging telecommunications trends to maintain a competitive edge.
Required Skills
- Proficiency in SQL for complex data extraction, manipulation, and database querying.
- Strong expertise in data analysis tools and programming languages such as Python (Pandas, NumPy, SciPy) or R.
- Proven experience with leading data visualization tools (e.g., Tableau, Power BI, QlikView) for dashboard creation.
- Advanced Microsoft Excel skills, including VLOOKUP, pivot tables, and complex formula creation.
- Solid understanding of statistical analysis concepts and methodologies for data interpretation.
- Excellent problem-solving abilities, critical thinking, and meticulous attention to detail.
- Strong written and verbal communication skills for presenting complex data insights to non-technical audiences.
- Ability to work both independently and collaboratively within a dynamic, fast-paced team environment.
Preferred Qualifications
- Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, Engineering, or a closely related quantitative field.
- Master's degree in a relevant analytical or technical discipline.
- Previous professional experience specifically within the telecommunications industry.
- Familiarity with big data technologies and platforms (e.g., Hadoop, Spark).
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP) for data analytics tasks.
- Relevant professional certifications in data analytics, business intelligence, or specific tools.
Perks & Benefits
- Highly competitive salary and performance-based bonus structure.
- Comprehensive health and wellness programs (medical, dental, vision coverage).
- Robust pension scheme and other retirement planning benefits.
- Extensive opportunities for professional development, continuous learning, and skill enhancement.
- A vibrant, inclusive, and supportive work culture that fosters innovation.
- Commitment to employee work-life balance initiatives.
- Exclusive employee discounts on Airtel products and services.
- Clear pathways for career growth and advancement within a leading telecom company.
How to Apply
Interested and qualified candidates are strongly encouraged to apply for this exciting opportunity by clicking on the application link below. Please ensure your resume is updated and clearly highlights your relevant experience, technical skills, and educational background that align directly with the requirements of this role.