About Company
Congo Airways is the national flag carrier of the Democratic Republic of Congo, committed to connecting people and fostering economic growth across the region. With a growing network of domestic and regional routes, we pride ourselves on providing reliable, safe, and comfortable air travel for our passengers. Our operations at Mbandaka Airport are crucial to linking communities within the Équateur Province to the wider national and international network. We believe in empowering our employees and investing in their professional development, recognizing that our dedicated team is the backbone of our success in a dynamic and vital industry. Join us and be part of a company that is shaping the future of aviation in the DRC.
Job Description
Are you a highly motivated and physically capable individual looking to kickstart or advance your career in the dynamic world of aviation? Congo Airways is seeking dedicated Airport Baggage Handlers to join our Airside Operations team at Mbandaka Airport. In this essential role, you will be a crucial part of ensuring the smooth and efficient flow of baggage and cargo, directly contributing to our passengers’ travel experience and the overall operational excellence of the airport.
Working within the fast-paced airside environment, you will be responsible for the safe and timely loading and unloading of luggage, freight, and mail onto and off aircraft, adhering strictly to all safety and security protocols. This position demands a keen eye for detail, a strong commitment to teamwork, and the ability to perform physically demanding tasks in various weather conditions. You will operate ground support equipment (GSE), sort bags, and transport items between the terminal and aircraft, ensuring all procedures comply with aviation regulations and company standards.
Beyond the physical aspects, this role offers an invaluable opportunity to learn the intricate operations of an airport from the ground up. You will gain exposure to diverse aspects of air travel logistics, develop critical thinking skills in a time-sensitive environment, and become an integral part of a team dedicated to operational precision. At Congo Airways, we prioritize safety, efficiency, and customer satisfaction, and our Baggage Handlers are at the forefront of delivering on these promises. If you are a reliable, energetic, and safety-conscious individual eager to contribute to the vitality of air travel in the DRC, we encourage you to apply and become a valued member of our Mbandaka team. This is more than just a job; it’s a chance to build a career in a sector that literally lifts communities.
Key Responsibilities
- Safely and efficiently load and unload passenger baggage, cargo, and mail onto and from aircraft.
- Operate ground support equipment (GSE) such as baggage tugs, belt loaders, and forklifts (with proper training and certification).
- Sort and transport baggage to and from the terminal and aircraft according to flight schedules and destinations.
- Adhere strictly to all company, airport, and aviation authority safety and security regulations and procedures.
- Inspect baggage for damage and report any irregularities or concerns to supervisors.
- Communicate effectively with flight crews, ground operations staff, and other airport personnel.
- Perform routine checks and report any maintenance issues with ground support equipment.
- Maintain a clean and organized work area on the ramp and in baggage handling areas.
- Work collaboratively as part of a team to ensure on-time departures and arrivals.
- Assist passengers with special baggage requirements as needed.
Required Skills
- Physical fitness and ability to lift heavy objects (up to 70 lbs or 32 kg) repeatedly.
- Ability to work in various weather conditions (heat, rain, etc.) in an outdoor environment.
- Strong attention to detail and a commitment to safety.
- Excellent teamwork and communication skills.
- Reliability and punctuality are essential.
- Basic literacy and numeracy skills.
- Ability to follow instructions accurately and efficiently.
Preferred Qualifications
- Previous experience in a physically demanding role, warehousing, or logistics.
- Valid driver's license (DRC Class B or higher).
- Knowledge of airport operations or aviation safety procedures.
- Fluency in Lingala, Swahili, or other local languages in addition to French.
- A diploma or equivalent in a relevant field (e.g., logistics, mechanical operations).
Perks & Benefits
- Competitive salary package based on experience.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within aviation.
- Access to flight benefits for employees and eligible family members.
- Training and certification for ground support equipment operation.
- A dynamic and supportive work environment.
- Contribution to the vital transportation infrastructure of the DRC.
How to Apply
Interested candidates are invited to submit their detailed CV and a cover letter outlining their suitability for the role. Please ensure your application highlights your experience, physical capabilities, and commitment to safety. For immediate consideration, please click on the application link below to send your application directly to our recruitment team.