About Company
Airbnb is a global community built on connection and belonging, helping millions of hosts share their world and millions of guests find unique places to stay. We believe in creating a world where anyone can belong anywhere. Our innovative platform empowers individuals to transform their spare rooms, entire homes, or unique spaces into income-generating assets, while offering travelers authentic, localized experiences. While globally distributed, our commitment to supporting our host and guest communities, along with our internal teams, drives our success. We foster a culture of creativity, collaboration, and continuous improvement, where every team member contributes to our mission of creating a world that is more open and welcoming. Join us in shaping the future of travel and hospitality.
Job Description
Airbnb is seeking a proactive, highly organized, and detail-oriented Administrative Assistant to join our dynamic team, with an immediate start, based in the vibrant Prairie Trail community of Ankeny. This hybrid role is crucial in ensuring the smooth and efficient operation of our local support functions, serving as the backbone for various administrative tasks that keep our community connected and thriving. You will be instrumental in supporting regional managers, coordinating local initiatives, and ensuring an exceptional experience for our internal teams and external partners. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for supporting a fast-paced environment. This position offers an exciting opportunity to contribute to a world-renowned brand, directly impacting our ability to serve our hosts and guests with unparalleled excellence. You will manage complex schedules, prepare essential reports, handle critical correspondence, and assist with special projects, all while upholding Airbnb’s core values of belonging, innovation, and community. This role is perfect for someone who thrives on organization, proactive problem-solving, and contributing positively to a collaborative workplace culture. You will be a key player in ensuring that our local operations run seamlessly, allowing our leadership to focus on strategic growth, community engagement, and enhancing the Airbnb experience for everyone. This includes managing office logistics, facilitating internal communications, and acting as a central hub for information flow, ensuring that every detail, no matter how small, contributes to our overall success.
Key Responsibilities
- Manage complex calendars, schedule meetings, and coordinate appointments for regional leadership.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Organize and maintain filing systems, both digital and physical, ensuring data accuracy and accessibility.
- Assist in the planning and execution of local team events, meetings, and community outreach initiatives.
- Process expense reports, invoices, and other financial documentation in compliance with company policies.
- Coordinate domestic and occasional international travel arrangements for team members.
- Act as a primary point of contact for internal and external inquiries, directing them to the appropriate channels.
- Conduct research, compile data, and prepare reports as needed to support operational decisions.
- Order and maintain office supplies, ensuring the workspace is well-equipped and functional.
- Support new hire onboarding processes by preparing workstations and necessary documentation.
- Collaborate with various departments to ensure cross-functional projects are completed efficiently.
Required Skills
- Proven experience as an Administrative Assistant, Executive Assistant, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Exceptional organizational and time-management skills with the ability to prioritize tasks.
- Strong verbal and written communication abilities.
- High level of accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Discretion and confidentiality with sensitive information.
- Excellent problem-solving capabilities.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration or related field.
- Familiarity with project management software (e.g., Asana, Trello).
- Experience in the hospitality, tech, or property management industry.
- Knowledge of the Airbnb platform as a user or host.
- Ability to adapt to changing priorities and fast-paced environments.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- Employee travel credits to explore the world with Airbnb.
- Hybrid work model offering flexibility and collaboration.
- Dynamic and inclusive work environment with a focus on belonging.
- Access to employee wellness programs.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume and cover letter clearly highlight your relevant experience and why you are an ideal fit for Airbnb.