About Company
Adobe is a global leader in creativity, marketing, and document solutions, transforming how the world creates, connects, and experiences digital content. Our groundbreaking software and services are trusted by millions worldwide, from aspiring artists to global enterprises. At Adobe, we believe in empowering people to create and innovate. We foster a culture of inclusivity, innovation, and continuous learning, where diverse perspectives drive our success. Joining Adobe means becoming part of a dynamic team dedicated to pushing the boundaries of technology and design, making a tangible impact on the digital landscape. We are committed to employee well-being, professional growth, and making a positive difference in our communities.
Job Description
Are you a skilled Technical Writer with a passion for transforming complex technical concepts into clear, concise, and engaging documentation? Adobe is actively seeking a talented and experienced Technical Writer to join our dynamic team in Surrey, British Columbia. In this role, you will play a pivotal part in shaping the user experience of our cutting-edge products, primarily focusing on developer documentation, API guides, user manuals, and online help content for our diverse range of software solutions, including elements of Creative Cloud, Document Cloud, and Experience Cloud.
We are looking for someone who can thrive in a fast-paced environment, working closely with product managers, engineers, QA, and UX designers to produce high-quality technical content that empowers our users and developers. You will be responsible for ensuring accuracy, consistency, and clarity across all documentation, adhering to established style guides and best practices. This is an exciting opportunity to contribute to products used globally, influencing how millions of users interact with industry-leading software. If you possess a keen eye for detail, exceptional writing skills, and a solid understanding of software development lifecycles, we encourage you to apply. Join Adobe and help us craft the future of digital experiences.
Key Responsibilities
- Design, develop, and maintain high-quality technical documentation for Adobe's software products, including user guides, API references, release notes, FAQs, and online help.
- Collaborate closely with engineering, product management, and quality assurance teams to ensure accuracy and completeness of content.
- Translate complex technical information into easily understandable language for various audiences, including end-users, developers, and administrators.
- Conduct thorough research and gather information from subject matter experts, product specifications, and hands-on product interaction.
- Implement and enforce documentation standards, style guides, and terminology to maintain consistency across all materials.
- Manage documentation projects from inception to delivery, adhering to project timelines and release schedules.
- Participate in usability testing and gather user feedback to continuously improve documentation effectiveness.
- Stay current with product changes, industry trends, and documentation tools and technologies.
- Contribute to the continuous improvement of documentation processes and tools.
Required Skills
- Minimum 3 years of experience in technical writing for software products.
- Proven ability to write clear, concise, and technically accurate documentation.
- Proficiency with industry-standard documentation tools (e.g., Confluence, Oxygen XML, Markdown editors, or similar content management systems).
- Strong understanding of software development methodologies (e.g., Agile/Scrum).
- Experience documenting APIs, SDKs, or developer tools.
- Exceptional command of the English language, including grammar, syntax, and punctuation.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
- Bachelor's degree in Technical Communication, Computer Science, English, or a related field.
Preferred Qualifications
- Experience with Adobe products (e.g., Creative Cloud, Document Cloud, Experience Cloud).
- Familiarity with DITA or other XML-based authoring environments.
- Experience with version control systems (e.g., Git).
- Basic programming knowledge (e.g., JavaScript, HTML, CSS, Python) to understand code examples and concepts.
- Portfolio demonstrating previous technical writing work.
- Master's degree in a relevant field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, holidays, and sick leave.
- Employee stock purchase program and competitive retirement savings plans.
- Professional development opportunities, including training, conferences, and tuition reimbursement.
- Wellness programs and resources.
- On-site amenities (where applicable), including fitness centers and healthy dining options.
- Employee discounts on Adobe products and services.
- Flexible work arrangements (e.g., hybrid model) to support work-life balance.
- Inclusive and diverse company culture with employee resource groups.
How to Apply
Interested candidates are encouraged to apply directly through our careers portal. Please click on the application link below to submit your resume and cover letter, outlining your relevant experience and why you are a great fit for Adobe. We look forward to reviewing your application!