About Company
Brown & Crouppen, P.C. is one of the largest and most respected personal injury law firms in Missouri and Illinois. With a legacy spanning over 40 years, we are dedicated to championing the rights of our clients and ensuring they receive the justice and compensation they deserve. Our firm is built on a foundation of empathy, integrity, and relentless advocacy. We foster a collaborative and supportive work environment where every team member plays a crucial role in our mission to make a positive impact on people’s lives. We believe in investing in our employees’ growth and well-being, recognizing that their dedication is the cornerstone of our success.
Job Description
We are seeking a highly organized, personable, and proactive Administrative Receptionist to be the welcoming face and voice of our Downtown Clayton office. This essential on-site role is pivotal in creating a positive first impression for our clients, partners, and visitors, both in person and over the phone. As the Administrative Receptionist, you will manage our front desk operations, provide comprehensive administrative support, and ensure the smooth flow of daily activities within the office. You will be responsible for a wide array of tasks that require exceptional multitasking abilities, meticulous attention to detail, and a professional demeanor. This position is ideal for someone who thrives in a fast-paced environment, possesses excellent communication skills, and is dedicated to providing outstanding service. Your contribution will directly support our legal teams and contribute to the efficient operation of our firm, allowing our attorneys to focus on what they do best: advocating for our clients. Join our team and become an integral part of a firm committed to excellence and community.
Key Responsibilities
- Warmly greet and welcome clients, visitors, and vendors, directing them to the appropriate person or meeting room.
- Manage a multi-line phone system, directing calls efficiently, taking detailed messages, and ensuring prompt follow-up.
- Schedule and coordinate meetings, appointments, and conference room bookings for attorneys and staff.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution and postage.
- Maintain the reception area and common spaces, ensuring they remain tidy, organized, and presentable.
- Provide administrative support to various departments, including data entry, filing, scanning, and document preparation.
- Manage office supplies inventory, place orders, and ensure supplies are adequately stocked.
- Assist with basic IT troubleshooting or liaise with IT support for immediate resolution.
- Handle confidential information with discretion and professionalism.
- Assist with special projects and other duties as assigned by office management.
Required Skills
- Proven experience (1+ year) in a reception or administrative support role.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Professional and friendly demeanor with a strong customer service orientation.
- Ability to multitask and work efficiently under pressure in a dynamic environment.
- High level of discretion and ability to handle confidential information.
- Reliable and punctual with a strong work ethic.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration or a related field.
- Experience working in a legal firm or professional services environment.
- Familiarity with legal terminology and processes.
- Proficiency with practice management software or CRM systems.
Perks & Benefits
- Competitive salary package.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Generous paid time off (PTO) and paid holidays.
- Life and disability insurance.
- Professional development opportunities.
- A supportive and collaborative work environment.
- Opportunity to make a tangible impact on clients' lives.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Ensure your resume and cover letter highlight your relevant experience and why you are a great fit for Brown & Crouppen, P.C.