About Company
National Commercial Bank Jamaica Limited (NCB) stands as the largest financial group in Jamaica, boasting a rich history of over 180 years dedicated to serving the financial needs of individuals, businesses, and communities across the island. As a leading force in the Caribbean financial landscape, NCB is committed to fostering economic growth, innovation, and social responsibility. We offer a comprehensive suite of banking and financial services, including retail and corporate banking, wealth management, and insurance. Our success is built on a foundation of integrity, customer-centricity, and a dynamic team of professionals who are passionate about making a difference. At NCB, we believe in empowering our employees with opportunities for growth, professional development, and a supportive work environment that encourages collaboration and excellence. Join a company that is not just a bank, but a partner in building a brighter future for Jamaica.
Job Description
Are you a highly organized, detail-oriented professional with a passion for supporting dynamic teams and ensuring seamless operations? National Commercial Bank Jamaica Limited (NCB), the largest financial group in Jamaica, is seeking a dedicated and proactive Administrative Officer to join our esteemed team in Kingston. This pivotal role is perfect for an individual who thrives in a fast-paced environment and is committed to contributing to the efficient functioning of our administrative and clerical processes. As an Administrative Officer at NCB, you will be an integral part of our operational backbone, providing essential support that enables various departments to achieve their strategic objectives. You will manage a diverse range of responsibilities, from meticulous record-keeping and data management to coordinating meetings and facilitating internal communications. Your ability to anticipate needs, prioritize tasks, and maintain a high level of discretion will be key to your success. At NCB, we believe in fostering a culture of excellence, innovation, and unwavering commitment to our customers and employees. We are looking for someone who shares these values and is eager to grow their career within a leading financial institution that is dedicated to building a better Jamaica. This role is more than just clerical support; it’s about being a crucial link in our operational chain, ensuring that every detail is managed with precision and professionalism. You will handle sensitive information with integrity, manage complex schedules with ease, and act as a reliable point of contact for internal and external stakeholders. If you are ready to apply your administrative expertise in a challenging yet rewarding environment, and contribute to the success of a company that is at the forefront of the financial industry in Jamaica, then we encourage you to apply. Join NCB and become part of a team that empowers dreams and builds futures. Your meticulous approach and proactive engagement will directly contribute to the overall efficiency and professionalism of our operations, supporting our mission to provide superior financial solutions to our valued customers. We offer a vibrant workplace where continuous learning and professional growth are encouraged, alongside a comprehensive benefits package designed to support your well-being. Embrace the opportunity to make a tangible impact with one of Jamaica’s most respected financial institutions. We are looking for someone who is not only proficient in administrative tasks but also possesses a proactive mindset and a genuine desire to contribute to a collaborative and high-performing team.
Key Responsibilities
- Provide comprehensive administrative and clerical support to various departments and executives.
- Manage and organize physical and electronic files, ensuring accuracy, accessibility, and confidentiality of all records.
- Prepare, proofread, and format documents, reports, presentations, and correspondence.
- Schedule and coordinate meetings, appointments, and travel arrangements, including preparing agendas and minutes.
- Handle incoming and outgoing communications, including phone calls, emails, and mail, directing inquiries to the appropriate personnel.
- Maintain office supplies inventory, placing orders when necessary, and ensuring proper functioning of office equipment.
- Assist with data entry, database management, and information retrieval.
- Facilitate internal and external communication by drafting announcements, memos, and updates.
- Support special projects and initiatives as assigned, ensuring timely completion and adherence to deadlines.
- Process invoices, expense reports, and other financial documents with precision and discretion.
- Act as a primary point of contact for visitors and callers, providing a welcoming and professional reception.
Required Skills
- Proven experience as an Administrative Officer, Administrative Assistant, or similar role.
- Exceptional organizational and time management skills with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities and proactive approach to work.
- Discretion and integrity when handling confidential information.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Office Management, or a related field.
- Experience in the financial services or banking industry.
- Familiarity with office management systems and procedures.
- Proficiency with modern communication tools and virtual meeting platforms.
- Ability to adapt to changing priorities and learn new systems quickly.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health, dental, and vision insurance.
- Pension plan and retirement savings options.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional development and continuous learning.
- Employee wellness programs.
- Employee discounts on banking products and services.
- Supportive and collaborative work environment.
How to Apply
We invite all qualified and interested candidates to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills.