About Company
PET-Xi Training is a multi-award-winning national training provider, empowering individuals and businesses across the UK for over two decades. Based in Coventry, our mission is to unlock potential and deliver measurable success through high-impact, engaging training programs. We specialise in a wide range of sectors, from education and employability to corporate training solutions, always striving for excellence and innovation. Our vibrant culture thrives on collaboration, dedication, and a shared passion for making a real difference in people’s lives. We are committed to fostering a supportive and inclusive environment where every team member feels valued and has the opportunity to grow. Join us and be part of a team that is genuinely making a positive social impact through transformative learning experiences.
Job Description
Are you a highly organised, detail-oriented professional with a passion for supporting dynamic teams from a remote setting? PET-Xi Training is seeking an enthusiastic and proactive Administrative Clerk to join our team, providing crucial remote assistance. In this vital full-time role, you will be the backbone of our administrative operations, ensuring smooth workflow and efficient communication across various departments. This position offers the flexibility of remote work, allowing you to contribute significantly to our mission of transforming lives through education and training, all from the comfort of your home office. You will manage a diverse range of administrative tasks, from document management and data entry to scheduling and communication support, directly impacting our ability to deliver exceptional training services. We are looking for someone who can thrive independently, possesses excellent problem-solving skills, and is committed to maintaining high standards of accuracy and efficiency. If you are eager to contribute your administrative expertise to a company dedicated to making a positive social impact, we encourage you to apply. This role is perfect for an individual who is adept at virtual collaboration and proficient with modern office technologies, ready to embrace the challenges and rewards of a remote support position. Your contribution will be key to our continued success and our ability to reach more learners nationwide.
Key Responsibilities
- Manage and organise digital documents, files, and records efficiently using cloud-based systems.
- Perform accurate data entry into company databases and CRM systems, ensuring data integrity.
- Schedule and coordinate virtual meetings, appointments, and training sessions across various time zones.
- Prepare, proofread, and format reports, presentations, and other administrative documents to a high standard.
- Handle incoming and outgoing communications, including emails and calls, with professionalism and discretion.
- Assist with travel arrangements and expense reporting for remote team members as needed, adhering to company policies.
- Maintain virtual office supplies inventory and place orders when required for essential remote team needs.
- Support various departments with ad-hoc administrative tasks and special projects, demonstrating adaptability.
- Ensure compliance with data protection regulations and company policies in all administrative duties, maintaining confidentiality.
- Collaborate effectively with team members using virtual communication tools such as Microsoft Teams and Zoom.
Required Skills
- Minimum of 18 months experience in an administrative or clerical role, preferably in a remote capacity.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Excellent written and verbal communication abilities, capable of clear and concise correspondence.
- Proven ability to work independently, demonstrate initiative, and manage multiple tasks remotely with minimal supervision.
- High level of accuracy and meticulous attention to detail in all tasks.
- Experience with virtual communication and collaboration tools (e.g., Zoom, Microsoft Teams).
- Reliable internet connection and a dedicated, ergonomic home office setup conducive to productivity.
Preferred Qualifications
- Experience working in the education or training sector, understanding its unique administrative demands.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and project management tools (e.g., Trello, Asana).
- Ability to learn new software and systems quickly, adapting to technological advancements.
- Proven track record of proactive problem-solving and critical thinking.
- A relevant administrative qualification or certification (e.g., NVQ Level 2/3 in Business Administration).
Perks & Benefits
- Competitive salary with annual performance reviews.
- Flexible remote working environment, promoting work-life balance.
- Generous opportunities for professional development and continuous training.
- Access to our comprehensive employee assistance program, supporting well-being.
- Robust company pension scheme for your future security.
- A supportive, inclusive, and collaborative company culture that values every voice.
- Contribution towards home office equipment and broadband costs.
- Employee discount programs and special perks.
How to Apply
If you are excited about this opportunity to join a leading training provider and believe your skills align with our requirements, we encourage you to apply. Please click on the application link below to submit your CV and a compelling cover letter outlining your relevant experience, your approach to remote work, and why you are the ideal candidate for this remote administrative role. We look forward to reviewing your application!