About Company
Shoprite Nigeria is a leading supermarket chain and a proud member of Africa’s largest food retailer. With a robust presence across Nigeria, including bustling Lagos, we are dedicated to providing our customers with a wide array of high-quality products at competitive prices, coupled with an unparalleled shopping experience. We are more than just a retail store; we are a community hub where convenience meets quality. At Shoprite, we foster a dynamic and inclusive work environment that encourages growth, innovation, and teamwork. Our employees are at the heart of our success, and we are committed to their professional development and well-being. Joining Shoprite means becoming part of a diverse family that values dedication, customer satisfaction, and a passion for retail excellence.
Job Description
Are you an energetic, enthusiastic, and highly motivated individual looking to kickstart your career in the vibrant world of retail? Shoprite Nigeria is actively seeking a passionate Entry Level Sales Assistant to join our thriving team in Alimosho, Lagos. This is an exceptional opportunity for individuals with no prior professional experience to gain invaluable skills, receive comprehensive on-the-job training, and embark on a promising career path within a leading retail giant. We firmly believe in nurturing talent from the ground up and providing our team members with all the necessary tools and support to achieve their full potential.
As an Entry Level Sales Assistant, you will serve as a pivotal frontline representative for Shoprite, playing a crucial role in creating a positive and memorable shopping experience for every customer. Your friendly demeanor, proactive attitude, and genuine willingness to learn will be essential as you assist shoppers in navigating our store, locating products, answering their inquiries, and maintaining an organized and inviting retail environment. This role is perfectly suited for someone who genuinely enjoys interacting with people, is eager to develop expertise in sales and customer service, and is ready to make a tangible and positive impact from their very first day.
If you are a quick learner, reliable, possess a strong work ethic, and embody a ‘can-do’ attitude, we wholeheartedly encourage you to apply! We offer a supportive and collaborative workplace where your contributions are not only valued but also celebrated, and your potential for career growth is truly limitless. This position is a gateway to understanding the intricacies of retail operations, customer engagement, and sales strategies, setting a solid foundation for your future career.
Key Responsibilities
- Warmly greet and assist customers, ensuring a positive shopping experience.
- Actively engage with customers to understand their needs and recommend suitable products.
- Maintain the cleanliness and organization of sales displays and the store floor.
- Assist with stock replenishment and ensure products are correctly priced and merchandised.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Resolve customer queries and complaints promptly and professionally, escalating issues when necessary.
- Collaborate with team members to achieve daily and weekly sales targets.
- Adhere to all company policies, procedures, and safety guidelines.
- Participate in ongoing training and development programs.
- Provide product information and demonstrate features to customers.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced retail environment.
- Enthusiastic and positive attitude.
- Willingness to learn and adapt.
- Basic mathematical skills for handling transactions.
- Reliability and punctuality.
- Ability to stand for extended periods and lift moderate weights.
Preferred Qualifications
- High School Diploma or equivalent (SSCE).
- Prior experience in a customer-facing role (e.g., volunteer work, informal sales) is a plus but not required.
- Basic computer literacy.
- Ability to speak multiple local languages is an advantage.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive on-the-job training and professional development.
- Opportunities for career advancement within Shoprite Nigeria.
- Employee discounts on a wide range of products.
- Health and wellness benefits.
- A supportive and inclusive work environment.
- Exposure to a dynamic retail industry.
How to Apply
Interested candidates are encouraged to apply directly through our official careers page. Please click on the application link below to submit your application. Ensure all required fields are accurately filled.