About Company
Elm Company is a pioneering digital security and government services provider in Saudi Arabia, dedicated to empowering both public and private sectors with advanced technological solutions and digital transformation initiatives. As a government-owned company, Elm is at the forefront of developing innovative platforms, secure data management, and cutting-edge e-services that serve millions of users and businesses across the Kingdom. Our mission is to enhance efficiency, security, and user experience through smart digital solutions that align with Saudi Arabia’s Vision 2030 objectives. We foster an environment of continuous learning, professional growth, and collaboration, where talented individuals are nurtured to contribute significantly to the nation’s digital future. Join a team dedicated to making a tangible impact on the digital landscape.
Job Description
Are you a wordsmith with an inherent passion for technology and a natural knack for explaining complex concepts simply? Elm Company is seeking an enthusiastic and motivated Technical Content Writer to join our dynamic team in Riyadh. This is an exceptional entry-level opportunity specifically designed for individuals with no prior professional experience but who possess a strong foundation in writing, research, and an eagerness to immerse themselves in the intricate world of digital security, e-government services, and advanced tech solutions. You will play a crucial role in translating highly technical jargon into clear, concise, and engaging content that resonates with various audiences, ranging from technical experts and developers to everyday end-users and business stakeholders.
In this pivotal role, you will be actively mentored by experienced professionals within our content and product teams, gaining invaluable insights into the full lifecycle of product documentation, user manuals, comprehensive knowledge base articles, API documentation, and essential marketing collateral for our diverse portfolio of digital products and services. You will contribute to creating content that effectively supports our users, enhances product understanding, strengthens our brand voice, and ensures a seamless user experience. This position offers a unique chance to kickstart your career in a rapidly evolving and impactful industry, allowing you to develop critical communication and technical skills while contributing to projects that are actively shaping the digital landscape of Saudi Arabia. We are looking for someone who is meticulously detail-oriented, proactive in their approach, a remarkably quick learner, and possesses an inherent curiosity for how technology works and how its benefits can be communicated most effectively to a broad audience.
Key Responsibilities
- Collaborate closely with product managers, engineers, software developers, and other subject matter experts to thoroughly understand technical concepts, product specifications, and new feature functionalities.
- Write, edit, and meticulously proofread clear, concise, and highly engaging technical documentation, including comprehensive user manuals, intuitive help guides, detailed FAQs, and robust API documentation.
- Effectively translate complex technical information and data into easily understandable, user-friendly content tailored for various target audiences, spanning both technical and non-technical demographics.
- Ensure absolute consistency in terminology, tone, style, and brand voice across all documentation and content deliverables.
- Conduct thorough research and rigorous fact-checking to guarantee the accuracy, completeness, and up-to-dateness of all technical content.
- Assist in the strategic development of content strategies, information architecture, and content plans for upcoming documentation projects.
- Contribute to the creation of engaging training materials, impactful presentations, and compelling marketing content as required by project needs.
- Regularly review and update existing content to ensure its continued accuracy, relevance, and full compliance with company standards and industry best practices.
- Learn and effectively utilize content management systems (CMS), documentation tools, and other authoring platforms to publish, organize, and maintain all technical documentation.
Required Skills
- Exceptional written and verbal communication skills in English (proficiency in Arabic is a significant advantage).
- Strong analytical and problem-solving abilities, coupled with excellent research skills.
- Demonstrated ability to understand, simplify, and clearly articulate complex technical information.
- Meticulous attention to detail and a commitment to accuracy.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and eagerness to learn new software.
- A keen and demonstrable interest in technology, digital security, or e-government services.
- Ability to work effectively and collaboratively in a fast-paced, team-oriented environment.
- Proactive and self-motivated with a strong desire for continuous learning and professional growth.
Preferred Qualifications
- Bachelor's degree in Communications, English, Journalism, Technical Writing, Computer Science, Information Technology, or a closely related field.
- Familiarity with content management systems (CMS), version control tools (e.g., Git), or documentation generators.
- Basic understanding of software development lifecycle (SDLC) concepts and Agile methodologies.
- A portfolio of writing samples (e.g., academic papers, blog posts, personal projects, or technical summaries) demonstrating clarity, analytical thought, and effective communication.
Perks & Benefits
- Competitive entry-level salary and comprehensive compensation package.
- Comprehensive health insurance coverage.
- Extensive professional development and specialized training programs.
- Unique opportunity to work on impactful national projects that shape the future of Saudi Arabia.
- Direct mentorship from seasoned industry experts.
- A highly supportive, innovative, and collaborative work environment.
- Generous paid time off and observance of all national public holidays.
- Clear pathways and abundant opportunities for career advancement within a leading Saudi technology company.
How to Apply
Interested candidates are invited to apply directly through Elm Company’s official careers portal. Please click on the application link below, navigate to the careers section, search for the ‘Technical Content Writer – No Experience Needed’ position, and submit your comprehensive resume along with a compelling cover letter. Your cover letter should highlight your passion for technology, your strong writing skills, and your enthusiasm for this entry-level opportunity. We highly encourage you to also submit any relevant writing samples, even if they are academic papers, blog posts, or personal projects, to showcase your capabilities.