About Company
Comarch is a global provider of innovative IT products and services for various industries, including telecommunications, finance, banking, retail, healthcare, and public sector. Founded in 1993 in Kraków, Poland, Comarch has grown into a leading European IT company with a strong international presence, employing thousands of specialists worldwide. We are committed to fostering a culture of innovation, collaboration, and continuous learning, providing our employees with exciting opportunities to work on cutting-edge technologies and impactful projects. At Comarch, you’ll be part of a dynamic team dedicated to pushing the boundaries of technology and delivering exceptional solutions to our clients globally, contributing to shaping the future of digital solutions.
Job Description
Are you a detail-oriented individual with a passion for clear communication and technology? Comarch is seeking a highly motivated and enthusiastic Entry Level Technical Writer to join our dynamic documentation team in Kraków. This is an exciting opportunity for a recent graduate or someone looking to kick-start their career in technical communication within a leading IT company. As an Entry Level Technical Writer, you will play a crucial role in creating and maintaining high-quality technical documentation for our diverse range of software products and solutions. You will work closely with software engineers, product managers, and quality assurance specialists to transform complex technical information into user-friendly and accurate content for our internal teams and external clients. We are looking for someone eager to learn, meticulous in their work, and with an excellent command of English, who can contribute to improving the user experience through effective documentation. This position offers a comprehensive training program and mentorship to help you develop your skills and grow within our organization, ensuring a strong foundation for your professional journey in technical writing.
Key Responsibilities
- Collaborate with development teams, product managers, and subject matter experts to gather information and understand product functionalities.
- Write, edit, and update clear, concise, and accurate technical documentation, including user manuals, installation guides, API documentation, online help, release notes, and FAQs.
- Ensure all documentation adheres to established style guides, terminology, and quality standards.
- Translate complex technical concepts into easily understandable language for target audiences.
- Participate in the review process for documentation, incorporating feedback from various stakeholders.
- Maintain and organize documentation libraries and repositories.
- Continuously learn about new product features and technologies to keep documentation current.
- Assist in improving documentation processes and tools.
Required Skills
- Excellent written and verbal communication skills in English (C1 level or higher).
- Strong attention to detail and ability to maintain accuracy in documentation.
- Basic understanding of software development lifecycle and IT concepts.
- Proficiency in using word processing and presentation software (e.g., MS Word, Google Docs).
- Ability to learn new tools and technologies quickly.
- Strong organizational skills and ability to manage multiple tasks.
- Proactive attitude and eagerness to take initiative.
- A degree in Technical Communication, English, Linguistics, Journalism, Computer Science, or a related field.
Preferred Qualifications
- Familiarity with documentation tools (e.g., Confluence, Jira, Git, Markdown).
- Basic knowledge of UX principles and how they relate to documentation.
- Experience with content management systems (CMS).
- Understanding of different documentation outputs (e.g., online help, PDFs, knowledge bases).
- Portfolio demonstrating writing samples (academic or personal projects are acceptable for entry-level).
Perks & Benefits
- Competitive salary and employment contract.
- Opportunities for professional development and training, including internal academies and external courses.
- Mentorship program for entry-level professionals.
- Private medical care package.
- Sport card (e.g., MultiSport).
- Life insurance.
- Employee referral program.
- Modern office environment with excellent facilities in Kraków.
- Access to an internal library and e-learning platforms.
How to Apply
Interested candidates are invited to submit their application, including a resume and cover letter, via the provided application link. Please ensure your application highlights your passion for technical writing and your relevant skills. We encourage you to include any writing samples, if available, even from academic projects. Click on the link below to apply for the job.