About Company
Zenith Bank Plc is a leading financial institution in Nigeria and Anglophone West Africa. Established in 1990, we have grown to become one of the largest and most profitable banks in Africa, renowned for our service excellence, innovation, and commitment to sustainable banking. With a vast network of branches and touch points across Nigeria and a strong international presence, Zenith Bank offers a comprehensive range of financial products and services, leveraging cutting-edge technology to deliver superior value to our customers. We are driven by a vision to be the leading Nigerian, technology-driven, and customer-focused financial institution, recognized for creating superior value for all our stakeholders. Joining Zenith Bank means becoming part of a dynamic team dedicated to pushing boundaries and achieving greatness in the financial sector, where your growth is nurtured, and your contributions are valued.
Job Description
We are seeking a highly motivated and detail-oriented Administrative Officer to join our dynamic team at the Nwaniba Road branch in Uyo. This role is crucial for ensuring the smooth and efficient operation of our branch, providing essential administrative and clerical support to management and staff. The Administrative Officer will be responsible for managing office logistics, maintaining accurate records, facilitating internal communications, and contributing to an organized and productive work environment. The ideal candidate will possess excellent organizational skills, a proactive approach to problem-solving, and a strong commitment to supporting our branch’s operational excellence. This is an exciting opportunity for an individual looking to build a career in the financial services industry, offering exposure to diverse administrative functions within a leading bank. You will play a pivotal role in upholding Zenith Bank’s standards of efficiency and customer service, indirectly supporting our client-facing operations by ensuring seamless back-office functionality.
Key Responsibilities
- Manage and maintain office supplies, equipment, and inventory, ensuring optimal stock levels for seamless operations.
- Organize and maintain physical and electronic filing systems, ensuring accuracy, accessibility, and confidentiality of all documents.
- Coordinate meetings, prepare agendas, record minutes, and ensure timely follow-up on action items.
- Handle incoming and outgoing correspondence, including emails, letters, and packages, directing them to the appropriate personnel.
- Assist with data entry, report generation, and presentation preparation for management reviews.
- Serve as the primary point of contact for external vendors and service providers related to office facilities and maintenance.
- Provide general administrative support to the branch manager and other staff members as required.
- Ensure compliance with all internal administrative policies and procedures of Zenith Bank Plc.
- Maintain a welcoming and professional front office environment for visitors and staff.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- High level of attention to detail and accuracy
- Ability to work independently and as part of a team
- Problem-solving and decision-making capabilities
- Strong interpersonal skills with a professional demeanor
Preferred Qualifications
- Bachelor's degree in Business Administration, Office Management, or a related field
- Previous experience (2+ years) in an administrative or clerical role, preferably within the banking or financial services industry
- Familiarity with banking operations and financial regulations
- Certification in office administration or secretarial studies
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits package
- Opportunities for professional development and career advancement
- Conducive and supportive work environment
- Employee assistance programs
- Paid time off and holidays
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume and cover letter clearly highlight your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to the Zenith Bank team!