About Company
Island Health is one of British Columbia’s six geographic health authorities, providing healthcare services to more than 860,000 people on Vancouver Island, the Gulf Islands, and the Johnstone Strait region. We are dedicated to providing an excellent experience for our patients and families, and a rewarding experience for our staff. Our mission is to improve the health and well-being of the people we serve, and our vision is to be a recognized leader in health and care. We foster a culture of respect, collaboration, and continuous improvement, making Island Health a vibrant and impactful place to build your career. Join our team and contribute to a healthier community!
Job Description
Island Health is seeking a highly motivated and detail-oriented Business Continuity Support Officer to join our dynamic team in Nanaimo, British Columbia. This is an immediate hire opportunity for a professional eager to play a critical role in ensuring the resilience and continuous operation of our vital healthcare services. As a Business Continuity Support Officer, you will be instrumental in developing, implementing, and maintaining robust business continuity plans, emergency preparedness strategies, and disaster recovery protocols across our diverse operations. Your work will directly contribute to safeguarding patient care, protecting our assets, and minimizing disruption during unforeseen events.
This role involves a blend of administrative support, analytical tasks, and collaborative engagement with various departments. You will assist in conducting risk assessments, business impact analyses, and developing recovery strategies. A significant part of your responsibility will be to help coordinate training and awareness programs for staff, ensuring that all personnel understand their roles in emergency situations. You will also be involved in maintaining documentation, tracking compliance, and participating in regular exercises and tests of our continuity plans. This position offers a unique opportunity to apply your organizational skills and keen eye for detail in a high-impact environment, directly contributing to the well-being of our community. If you are passionate about preparedness and possess excellent communication and problem-solving abilities, we encourage you to apply immediately and become a key part of Island Health’s commitment to uninterrupted service delivery.
Key Responsibilities
- Assist in the development, implementation, and maintenance of Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs).
- Support the coordination of business impact analyses (BIAs) and risk assessments across various departments.
- Maintain and update critical business continuity documentation, including contact lists, incident response procedures, and recovery strategies.
- Help organize and facilitate training sessions and awareness programs for staff on business continuity and emergency preparedness.
- Participate in the planning, execution, and post-exercise review of business continuity drills and tests.
- Monitor and report on compliance with established business continuity policies and regulatory requirements.
- Provide administrative support to the Business Continuity Management team, including scheduling meetings, preparing reports, and managing correspondence.
- Assist in coordinating incident response activities during actual disruptions, working closely with relevant stakeholders.
- Conduct research on best practices and emerging trends in business continuity and resilience.
- Collaborate with internal teams and external partners to enhance organizational preparedness and response capabilities.
Required Skills
- 1-2 years of experience in an administrative support, project coordination, or business continuity-related role.
- Strong organizational skills with an exceptional attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong problem-solving and analytical abilities.
- Basic understanding of business continuity principles and practices.
Preferred Qualifications
- Post-secondary education in Business Administration, Emergency Management, Information Technology, or a related field.
- Familiarity with ISO 22301 standard or other recognized business continuity frameworks.
- Experience working within a healthcare or other highly regulated industry.
- Certification in Business Continuity (e.g., CBCP, ABCP) is an asset.
- Experience with project management methodologies.
Perks & Benefits
- Comprehensive health and dental benefits package.
- Generous vacation and paid time off.
- Pension plan (Municipal Pension Plan).
- Opportunities for professional development and continuous learning.
- Employee assistance program for personal and professional support.
- Work-life balance initiatives.
- Supportive and collaborative work environment.
- Meaningful work contributing to community health.
How to Apply
Interested candidates are invited to apply directly through the Island Health careers portal. Please click on the application link below, navigate to our careers site, and search for ‘Business Continuity Support Officer’ or similar administrative roles. Ensure your resume and cover letter clearly outline your relevant experience and qualifications for this immediate hire position. We look forward to reviewing your application!