About Company
Falmouth Health Centre is a vital pillar of the community, committed to providing accessible and high-quality primary healthcare services to the residents of Falmouth and the surrounding areas. As a government-operated facility under the Ministry of Health & Wellness, Jamaica, we play a crucial role in preventative care, health promotion, and the management of various health conditions. Our dedicated team of healthcare professionals works collaboratively to ensure patient well-being, foster a healthy community, and maintain a compassionate environment where every individual feels valued and cared for.
Job Description
We are seeking a meticulous and dedicated Medical Records Clerk to join our team at the Falmouth Health Centre. This essential role is at the heart of our operations, ensuring the accurate, confidential, and efficient management of patient health information. As a Medical Records Clerk, you will be instrumental in maintaining the integrity of our patient data, facilitating smooth clinic operations, and supporting our healthcare providers in delivering optimal care. You will be responsible for handling a high volume of sensitive information, requiring exceptional attention to detail, strong organizational skills, and an unwavering commitment to patient privacy. This position offers a unique opportunity to contribute directly to the health and well-being of the Martha Brae and Falmouth communities, working within a supportive and impactful public health setting. If you possess a keen eye for accuracy, are proficient in data management, and are passionate about supporting healthcare services, we encourage you to apply and become a part of our vital mission.
Key Responsibilities
- Accurately file, retrieve, and maintain patient medical records in both physical and electronic formats, ensuring proper indexing and organization.
- Perform data entry of patient information, diagnoses, treatments, and other relevant medical data into the health centre's record systems.
- Ensure strict confidentiality and security of all patient health information (PHI) in accordance with established privacy regulations and centre policies.
- Assist healthcare providers and administrative staff with timely retrieval of patient charts and information as requested for appointments, consultations, and emergencies.
- Audit medical records for completeness, accuracy, and adherence to documentation standards, flagging discrepancies for resolution.
- Prepare new patient charts and update existing records with current demographic and medical information.
- Manage the archiving and purging of inactive records according to the centre's retention policies.
- Respond to requests for medical records from authorized personnel, ensuring proper authorization and documentation are in place.
- Provide administrative support, including answering phones, scheduling appointments, and managing correspondence related to medical records.
- Participate in ongoing training and professional development related to medical records management, data privacy, and healthcare technology.
Required Skills
- Proficiency in data entry and strong typing skills (minimum 45 WPM).
- Exceptional organizational skills and attention to detail.
- Proven ability to maintain strict confidentiality of sensitive information.
- Strong verbal and written communication skills.
- Competency in using basic office software (e.g., Microsoft Word, Excel).
- Ability to work efficiently both independently and as part of a team.
- Basic understanding of medical terminology and healthcare processes.
Preferred Qualifications
- Certificate or Diploma in Medical Records Management, Office Administration, or a related field.
- Previous experience (at least 1 year) in a medical records department or healthcare administrative role.
- Familiarity with electronic medical record (EMR) systems.
- Knowledge of Jamaican healthcare data management and privacy regulations.
Perks & Benefits
- Comprehensive Health Insurance coverage.
- Pension Scheme contributions.
- Paid Time Off (vacation, sick leave, public holidays).
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Meaningful work contributing to community health.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application includes a detailed resume and a cover letter outlining your relevant experience and why you are an ideal fit for this role at Falmouth Health Centre. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.